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ITGroup
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Re: Managed Google Play reset
Hi Jason, Thank you for the reply. Forgive me for clarifying again. You mentioned that ZT has no relation with DPC. But if the DPC account is different from the ZT account, will that cause any issues? If so, how will the devices get the apps from managed play store? Also, could we keep this request opened or on hold until the issue is resolved? It shouldn't take much time.6.1KViews0likes0CommentsRe: Managed Google Play reset
Thank you Jason. I will try your suggestion and repot back. My other doubt, from what I know of, the zero touch enrolled devices get the apps through the Intune managed app store. So the Intune managed app store should be connected with same account that Zero touch portal is connected to. Am I right? Thanks again. Have a great day ahead.6.2KViews0likes0CommentsRe: Managed Google Play reset
Hi Jason, Thanks a lot for a quick reply. The situation: We did not have zero touch before. We just used Intune and the profiles to enroll devices manually. We have now decided to move to zero touch portal and we have created a new business id which ends with our domain. This new business id is different from the gmail account which is now connected to Intune Managed google play store. As you know you just can't replace the id. From what I have read, you finrst need to disconnect, then delete the organization, un-enroll and then unbind. Unfortunately we can't login in to the current gmail account which is connected with the managed google play store. Nobody knows the password. As explained previously, we have over 100+ Android devices in our organization. Is there any, I mean any possibility to do this change without needing to un-enroll and ten re-enroll all these devices? Note: We have a reseller and they have already added their id to zero touch portal. So when we now log in to zero touch portal, we can see the reseller there. But we can't order devices from them, as we have not /are unable to connect the new zero touch portal id to the managed google play store account. I hope I have explained the situation in detail. Thank you again for your prompt response. Regards IT Group.6.2KViews0likes0CommentsManaged Google Play reset
Hi All, We are an organization of around 500 employees. We are now moving to zero touch enrollment for our devices. We now have a gmail id connected with our Intune managed google play store. We have created a new business id for zero touch portal and all the EMM configurations have been set. The problem I am facing is how to add/connect this new official business google id to managed google play store without needing to re-enroll our devices. The previous user who was handling this, connected the managed google play store with a gmail account. Could you please help? We have over 100+ enrolled devices. Thanks in advance. Regards IT GroupSolved6.5KViews0likes7Comments