Mobile Device Financing Solutions
Hi Google Team My name is Fernando from Kueski Pay. We're currently expanding our mobile phone financing business in Mexico In the past, we used Android DPC for device management. Recently, Springdel approached us with a solution based on the Android Management API Before moving forward, we’d like to confirm whether their implementation complies with Google’s policies and licensing requirements for our use case. Thanks in advance for your support Best regards Fernando Kueski Pay
Widgets on COPE - MS Intune
Hey, Unfortunately there are no settings and/or no chance configure Widgets on COPE in MS Intune. There is specific setting in Intune restrictions config profile to allow/disallow Widgets for BYOD method. Is this problem tied only MS Intune or is this something for Google? Majority of our 10k fleet enrolled as COPE and it's a big gap not having widgets available for Work Apps. Thanks JarmoNo Response After Submitting Android Enterprise Contact Form
Dear Android Enterprise Team and Community, I hope you're doing well. I submitted the “Get in touch” form on the Android Enterprise website and received the confirmation email on May 30, which I have already responded to. However, I haven’t received any follow-up or contact from a specialist since then. We are exploring Android Enterprise solutions for our business and are interested in understanding the next steps to get started. Could someone from the team or community please assist or guide me on how to proceed? If additional information is required from my side, I’d be happy to provide it. Thank you for your support. Best regards, Deepak Alobha Technologies Pvt Ltd (This post was edited to remove personal information, in compliance with our guidelines)Do you wish Microsoft would implement Android user profiles in Intune?
If so, then upvote my feedback here: Implement persistent multi user feature on Android | Microsoft Feedback. No, this is not the same as Microsoft Entra Shared Mode. It uses Android's built-in user profile feature and is documented by Google here: Manage multiple users | Android Enterprise | Android Developers. Microsoft disables this feature on all enrollment profiles with no way to enable it.Zero Touch Portal Setup - Error 403 on login
Hi, My reseller has set-up an account linked to a corporate Google account. When I try to login to https://partner.android.com/zerotouch using that account I get a "403, The account doesn't have permission to see this page. Contact your admin for access or use a different account." error. My reseller has confirmed the account is set up and is using the correct email address. Who do I need to contact to get this resolved? Thanks
Zero Touch Portal - Error Message
Hi Team, I have created a new configuration item and linked it to Microsoft Intune token. Then I have decided to remove the Intune token configuration before removing the configuration file from Zero touch (which I dont think it should matter). Then I went to remove the configuration item from Zero touch and was getting a strange error message, see below. Now I'm left with a configuration item in Zero touch that I can't remove. Can someone please help or reach out, that would be great. Also, let me know if there is anything else you require from my end.ZTE - Unable to Bulk deregister devices
Hi Team, Im having issues when trying to do a bulk device deregister. Getting an error message "Something went wrong - Try uploading your file again" and its not telling me what the issue is. My current file format is .CSV and the table is as follow: modemtype modemid manufacturer profiletype owner IMEI 123456789012345 Motorola ZERO_TOUCH 0 Can you tell me what I'm doing wrong? Thanks ----------------- I'm following the below instructions: https://support.google.com/work/android/answer/7514005#csv&zippy=%2Cdevice-configuration-csv-file-format%2Cdevices%2Capply-a-configuration-to-many-devices%2Cderegister-a-device Bulk deregister devices Deregistering multiple devices in bulk can be done using a device configuration CSV file. To do this: Create a device configuration CSV file including every device you wish to deregister. Replace the 'profileid' column in this CSV file with a column titled 'owner', and set the values in this column to 0. Re-upload the CSV to your portal.Need Help with QR Enrollment for Multiple Devices in Educational Environment – Is External MDM Required?
Hi everyone, I'm managing a large number of Android tablets in an educational environment. I'm trying to enroll the devices using Android Enterprise with QR code enrollment, but I'm having trouble getting the QR method to appear. So far, only Zero-Touch shows as an option, but most of our devices were not purchased through Zero-Touch resellers, so we can't use that method. My main question is: Is it strictly necessary to use an external MDM (like Miradore, Intune, etc.) to generate the QR code, or is there a way to create and use it directly from the Google Admin console or natively through Android Enterprise? We want to deploy the tablets efficiently and avoid entering accounts manually. Ideally, each device would automatically enroll with our managed Google Play account by scanning a QR code after a factory reset. This is especially important in a school context, where we have many students and limited time for configuration. We are already registered in Google Workspace, and the tablets are in a dedicated organizational unit for students. The admin account is managed, and we are using the Android Enterprise platform linked to our domain. For reference, here are two YouTube videos showing the configuration steps I followed (which reflect our current setup): https://www.youtube.com/watch?v=jI-C_y1u8jE https://www.youtube.com/watch?v=h__pvfp559Q Any advice or clarification would be greatly appreciated. Especially if there’s a native way to enable QR enrollment without needing a full external MDM platform. Thanks in advance!
