App Management
73 TopicsGoogle Deleted Account that Links Managed Play Store
Hello all, We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This has been an active link, with the last new device registered about 2 weeks ago and apps on devices being updated since then. We are currently unable to enroll new devices or add new apps. We are also unable to attempt to recover the account and have not been able to find a way to contact Google directly about the account issue. Barring being able to recover the account, are there ways for us to lessen the impact of creating a new account for the linkage? Or are we going to have to have all our Android BYOD users re-enroll their devices?25KViews5likes49CommentsManaged Google Play Collections
The Managed Play Store and the Google Play iFrame play a major role in Android Enterprise Management and the Collections are important for managing and displaying apps in the Managed Store. Basically, the collections work well, but I also see room for improvement there. These would not only be useful for admins, but also for users. But first a step back: There are two different layouts: Basic and Custom. A collection (or ‘cluster’) can have up to 100 apps. Basic is a single collection Custom allows up to 30 collections Easier sorting in the iFrame The apps are sorted in the iFrame using arrows next to the app icons. Especially with large collections, it becomes a task of patience when an app has to be sorted to the back. A drag & drop feature would make customisation much more convenient. Backup / restore of collections A restore function for collections was asked for in another topic. In addition to ‘edit’, ‘delete’ and ‘duplicate’, “export” and ‘import’ would also be useful in the iFrame. (see above screenshot) Collections could be backed up and restored in this way. Be it to have only one backup, to configure a collection in a test environment exactly as in the production environment or to design a collection externally with tools and then upload it. (e.g. manual customisation of the json data of a backup) More variation for collections in the custom layout In the ‘Custom’ store layout, the collections are displayed one below the other. The mixture of vertical (between the collections) and horizontal (within the collection) scrolling can become somewhat confusing. In addition, you cannot recognise at first glance whether it is a very large or rather small collection, as usually only 3 apps are displayed. As long as you don't have many apps, the basic store layout is often much cleaner. It could therefore be useful to define a number of (app) lines per collection that are displayed in the MGP. (with 1 line as default) Or an option where a collection is displayed completely in MGP instead of scrolling sideways. There are different types of collections in the normal Google Play Store. It would be useful to be able to choose between the different variants. (See ‘Popular apps’ / Business tools") Do you have any other ideas and suggestions for MGP Collections? 😃100Views5likes2CommentsPlay Protect Blocking Custom DPC Apps — How to Get Approval or Alternatives?
Hi everyone, I'm a developer who helps enterprises build custom DPC (Device Policy Controller) Reference Documentation apps to manage Android devices based on their unique requirements. Recently, Play Protect has started blocking the installation of custom DPC apps, even when these apps are signed and used internally. The warning claims the app may pose a risk due to access to sensitive data - even though it's strictly for enterprise use. To make things more difficult: Google is no longer accepting registration of custom DPC apps with Android Enterprise, which limits official distribution and management options. Android Management APIs don’t support all use cases, and also have quote limit. I’ve applied twice to join the Android Enterprise portal to build a SaaS-based device management platform, but both requests were rejected without a clear reason. My questions for the community: Is there any official way to get a custom DPC app approved or whitelisted by Play Protect? Are there any alternative ways to manage Android devices at scale (outside of AMAPI or legacy EMM)? How can new developers or startups gain access to Android Enterprise features when onboarding is currently restricted? Any help, direction, or shared experience would be greatly appreciated. Thanks, Kulwinder307Views4likes4Comments[Community survey] Android App Management features and security
Hello everyone, We've had a couple of surveys this month, so I hope you don't mind another. Here in the Customer Community, one of our most popular topic areas is on app management, so I'm hoping this survey is an interesting one for you all. 🤞 It would be great to hear your thoughts and ideas on ways you would like application management features and security to develop further. If you have a spare moment, please take the short survey below and if you have any additional questions, please to reply to this topic below (by clicking 'Reply'). All of the feedback will be passed over to our Product team. Feel free to share this with any colleagues or others working in this area, as it would be great to get a good amount of feedback around this. Thank you in advance for taking the time to do this. 😀 Lizzie Loading… Interested in other surveys? It would be great to hear your feedback on AE secure logs.681Views4likes9CommentsCan't add app to managed google play app collection (under ms Intune)
I'm trying to add a new app to our environment as google play managed app. Adding the app itself to the Intune app list works as expected, but the problem arises when I'm trying to add that app to our google play collection (from the left menu in google play -> organise apps). Normally I look up the app in the search field and select it, then save the changes in the collection. It seems like today the search field is not working, no return comes up. Doesn't matter what I fill in, the field doesn't find anything, and there's no feedback either if I press enter or if I click on the magnifying glass icon. What could I check?Solved8.5KViews3likes14CommentsLonger Review Times for Private Apps in Managed Google Play
Over the past month, we’ve noticed a significant increase in the review times for our apps that are permanently private under Managed Google Play. Previously, review times for both closed tracks and production were almost instantaneous. However, we’re now seeing delays ranging from 20 minutes to over an hour. Has anyone else experienced similar issues? Is there any known way to revert to the shorter review times we had before? It’s possible that this change coincides with our recent verification of developer accounts to meet the new requirements, but we’re unsure if that’s related.Solved4.7KViews2likes16CommentsDisabled apps
Friends! Lately Im getting lots of cases regarding apps not starting on our dedicated devices managed in Intune. Edge is the most common problem. If I start Google Play on an effected device I see that the app is disabled. Pressing the Enable button does nothing at all. The version of Edge installed is quite old, which is also strange since it should update automatically. Only way to fix it is to reinstall the app. Any ideas what the root cause can be and how to mitigate it?583Views1like8CommentsRequest for Android Community: Advice and Help on Playing Pre-Recorded Voice on Calls
To the Esteemed Android Developer Community, I am seeking your expert advice to understand whether my task is feasible on the Android platform. I aim to implement the following functionality: Task Description: Objective: I want to create an Android app that plays a pre-recorded voice message during a phone call. The app will: Automatically answer an incoming call when it is ON. Play a pre-recorded audio file stored on the user's phone (recorded by the user). Audio Content: “I am busy right now, call back after some time.” Disconnect the call after playing the message. Usage Scenario: This feature will be used only when the app is ON. It is intended for times when the user is busy and wants to inform the caller without manually attending the call. Key Requirements: Detect and answer incoming calls automatically. Play the recorded voice message to the caller. Ensure the caller hears the message clearly on their end. Disconnect the call programmatically after the message is played. Questions for the Community: Is this Task Feasible? Can the Android platform route a pre-recorded voice file to the call audio stream (STREAM_VOICE_CALL) so the caller can hear it? Are there technical or carrier-level restrictions that could prevent this functionality? Android APIs or Services: Are there specific APIs, such as TelecomManager, CallScreeningService, or AudioManager, that can handle this requirement effectively? Privacy and Legal Concerns: Are there any privacy or legal considerations (e.g., notifying the caller) that I should be aware of when implementing this feature? Compatibility Across Devices: How can I ensure compatibility across different Android devices and versions (API 26 and above)? Additional Information: Voice File: The pre-recorded message is stored locally on the user’s phone in a secure folder. App Activation: The functionality will work only when the app is manually turned ON by the user. Intent: This is a personal productivity tool to handle calls during busy periods. Help Needed: Advice: Can you confirm whether this task is achievable on the Android platform with existing APIs and hardware? Are there specific approaches or best practices to consider for implementing this? Code Implementation: I am looking to hire an experienced Android developer who can: Write fully working code to achieve this task. Ensure the solution is robust, privacy-compliant, and compatible across devices. I deeply appreciate the Android community's expertise and guidance. Your input will help me determine the feasibility and approach for this project. If you have any suggestions, insights, or are interested in developing this, please reply to this request.330Views1like2CommentsHow to Start using Android Management API?
I need to manage android devices. There are several things that I need to do while managing them. I researched about it on the internet and came across Android Management API. But I am struggling with how to use this API? The documentation is too ambiguous. I have enrolled my device by following Android Management API codelab but I don't know what to do further? How can I create policies, how to push them to device, how to download the Android Management API client. Please help me.Solved6.7KViews1like5Comments