Work Profile
111 TopicsCan’t add work profile
Before I delve into the adb logs, anyone seeing issues enrolling Samsung devices running Android 14? Since a few weeks now, I and a few other users get the error: “Can’t add work profile”. The only way around it is to reset to factory…I did that yesterday and was able to immediately enroll after and today I unenrolled and re-enrolled and got the same error…Solved18KViews1like12CommentsWidgets on COPE - MS Intune
Hey, Unfortunately there are no settings and/or no chance configure Widgets on COPE in MS Intune. There is specific setting in Intune restrictions config profile to allow/disallow Widgets for BYOD method. Is this problem tied only MS Intune or is this something for Google? Majority of our 10k fleet enrolled as COPE and it's a big gap not having widgets available for Work Apps. Thanks Jarmo8.1KViews0likes19CommentsGmail "allow_unmanaged_accounts" restriction issue
I'm trying to configure Gmail via managed configuration. I discovered that inside the apk there is a bool restriction "allow_unmanaged_accounts" (Allow Unmanaged Accounts), but it is not mentioned in the documentation (https://support.google.com/work/android/answer/7065453?sjid=7171601269613811155-EU). Setting the value does not affect the operation of the application in any way. I would like to understand whether this limitation is supported or not?Solved6.9KViews1like11CommentsWhere to enable the option to add a work profile to a device
I'm currently developing an android app for my employer. I need to enroll the device for the device owner property. I tried enrolling it but the error message i get is: Can't set up work profile Your IT admin doesn't allow a work profile on this device. However i have all rights but can't find the option to enable it, or i don't know what exactly to do. Edit: I have an Samsung Galaxy Tab Active2 with Android 9 and One UI version 1.1 Appretiate every comment!6.3KViews0likes3CommentsIntune COPE Device - Google Calendar crashes
Hello everyone, We have the problem that when I want to make the Google Calendar app available on a COPE device, it crashes after the welcome screen with the message "action not allowed". On Work Profile Only/BYOD it works without any problems. Are you aware of this problem? Could this be related to Intune automatically/default blocking the Google accounts in COPE? Thanks, Regards, Daniel6KViews0likes17CommentsGoogle apps dont have access to users account & training options
A bit of background to use 1st, we have only ever used the Device Administrator to manage our company owned phones and use an Intune licence. I want to start using Android Enterprise but I've not as yet had any training so this is all new to me. Ideally, we want to use Fully Controlled Devices for our Company owned devices and Work Profiles for those users using their own device. Which I am sure is quite common practice. So I have had a play and not yet got anywhere with Fully Controlled Devices but have got Work Profiles setup and working to an extent. However, one stumbling block is that the Google apps, Docs, sheets, Drive etc. show no data from the user’s account. Apps like MS Outlook work just fine. Could someone be kind enough to point me in the right direction on this? Also, what training sources would people recommend? We are a State Education environment, so have a very limited budget as per usual. Thank youSolved5.9KViews1like13CommentsError during work profile provisioning
Few of our users are facing `Try setup again later. Some technical issues are preventing setup right now.` error during work profile provisioning. Below are the device logs 11-06 19:49:04.078 19772 25409 I clouddpc_CloudDpsClient: Registering device in unified policy mode. 11-06 19:49:04.079 19772 25409 E clouddpc_CloudDpsClient: Error registering device, no auth token or enrollment token. 11-06 19:49:04.077 3816 3816 D RegisteredNfcFServicesCache: Service unchanged, not updating 11-06 19:49:04.079 19772 25398 I clouddpc_crw: Logging setup event: 3 11-06 19:49:04.080 19772 25398 I clouddpc_crw: SetupStep: STEP_REGISTER 11-06 19:49:04.080 2408 2447 D SecureElementService: getReaders() for com.android.nfc 11-06 19:49:04.083 19772 19772 I clouddpc_SetupActivity: setup ui state changed: # com.google.android.apps.work.clouddpc.base.util.setup.setupstate.proto.SetupState$SetupUiState@8dc35 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: Setup failed: 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: cgg: Setup failed. FAILURE_REASON_SERVER_OTHER. ERROR_SERVER 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: Caused by: cin: Error registering device, no auth token or enrollment token. 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: at ciz.r(PG:3) 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: at ffc.a(PG:9) 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: at isj.call(PG:23) 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: at java.util.concurrent.FutureTask.run(FutureTask.java:264) 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: at jfu.run(PG:2) 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: at hmb.run(PG:12) 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644) 11-06 19:49:04.083 19772 25388 E clouddpc_fhk: at java.lang.Thread.run(Thread.java:1012) 11-06 19:49:04.085 19772 23345 I clouddpc_VanillaNotific: Profile setup failed notification shown It suggests that no auth token or enrollment token was found, the qr code scanned does have a enrollment token so not very sure why this is happening. Any help would be appreciated. Thank you.Solved5.8KViews0likes6CommentsAndroid work and personal profile on a company owned device
Hello! My apologies ahead of time if this post isn't in the correct spot. Let me start by saying that I love Android, and I'm so thankful for the community here. Situation: I work at an employer who says that they are totally okay with me using a company-owned device as my personal phone, as well. They have set up a personal and work profile on the company-owned device. My question... I saw this webpage here... https://support.google.com/work/android/answer/7502354?sjid=14497149945405543837-NC#zippy=%2Cmy-organization-owns-my-device Based on this article, am I understanding this correctly? ...That somehow - even on a company-owned device - the personal profile apps are not monitored? Just seems too good to be true given that it's a company-owned device. Thank you for any clarity you can provide here. I'm not super worried, but I just don't know that I feel comfortable with my employer having full access to my password manager, my whole album of family photos, my texts, etc. Thank you again for your time.5.8KViews2likes2CommentsAndroid example/test policy for Work Profile blocks personal APK Install
Hi Community, I have an issue and a doubt at the same time, I have always used the work profile in my Android to keep things separated between work and personal life, I recently moved into a new company which are not currently using devices policies and I wasnt able to set up my Work profile, so I created my work profile by using the Android example/test policy to enable the work profile, all was good until I tried to update one of my personal apps via APK, which I got an error saying I have such acction blocked by my IT Administrator, so not only the policy does not limit itself to the Work Profile but also google's example policy blocks apk installation. Is there any way to overcome this issue? I feel Im also being "blocked" for some other stuff since I started digging around. Thanks!5.2KViews1like2Comments