Zero-touch
171 TopicsZero Touch phones randomly wipe themselves
Hello, We are a large corporate and mostly use Samsung phones as Android devices. Enrolment is being done via ZT portal to a default profile which is Corporate Owned Work Profile provided via Microsoft Intune. We are noticing an increased amount of cases where users set up their phones (no QR code, no text token) with default configuration added using DPC extras and within first few hours they would reset to a factory default state without any notice. This has become a real issue as it is affecting more and more people. Devices enrolled without ZT do not suffer from this issue, even though they are using the exact same enrolment profile. I saw many posts like this here and elsewhere on the internet, but no actual solution. What is the problem here and is it being actively looked by Google?Solved259Views1like30CommentsZero-Touch + Intune enrollment fails after Microsoft sign-in (redirects to portal.manager.microsoft.com)
Hi everyone, I’m experiencing an issue during Android Zero-Touch enrollment with Microsoft Intune. The process begins normally and progresses through all the expected steps: 1. Getting your phone ready 2. Checking info 3. “This device belongs to your organisation” 4. Setup your phone 5. Setting up your device 6. “This device isn’t private” 7. Google services 8. Updating device 9. Welcome to Chrome 10. Microsoft sign-in page The problem occurs AFTER I successfully sign in with my work account. Instead of continuing with Android Enterprise (intune) setup, the device opens this URL: **portal.manager.microsoft.com** This page shows “Page not found.” Immediately after that, the device shows: **“Can’t set up device. To finish setup, sign in to your work account.”** At this point the enrollment cannot continue. The device is assigned to a Zero-Touch configuration with the DPC: `com.google.android.apps.work.clouddpc` We also have a JSON configuration supplied from the Intune portal. Has anyone seen this behaviour before where enrollment fails right after Microsoft authentication and redirects to an incorrect URL? Is this likely related to the Zero-Touch configuration JSON, the DPC, or a known issue with Intune handover? Any guidance would be greatly appreciated. Thank you!51Views0likes7CommentsZT & Cameyo
This past year, we have thoroughly enjoyed working with ChromeOS. We are proud to have equipped over 15,000 end-users with a fast, mobile digital workplace. Zero Touch enrollment, in particular, continues to be a major asset for us. Looking ahead to next year, we plan to dive deeper into Cameyo. Our goal is to offer this to our customers, enabling us to move away from even more legacy systems.7Views1like0CommentsAluminium OS - bringing Android to PC's
If people have not heard. Google is working on bringing AndroidOS to PC's. Google's new 'Aluminium OS' project brings Android to PC Just hope the AE management stays the same or even will expand on its capabilities. ChromeOS needs Google Workspace for management and not everybody is familiar with this. but I look forward testing it when its ready for public or maybe private testing 🤐.46Views1like3CommentsZero touch Enrollment
i had this weird issue while trying to auto provision the devices , i created one configuration to auto redirect the devices to an enrollment profile, added the Jason file of the token to it and assigned it to certain devices , yet it didn't work the device realize that it is belong to organization and i see my company support contact means it been recognized on my zero touch portal but it ask me to scan QR code for enrollment and not detect the token Jason text in the DPC extras also the profile works fine if i scanned the QR, any suggestions ??😅Solved151Views0likes10CommentsTech Newbie interested in mobile cyber security, after multiple hacking events, seeking suggestions, tips, advice etc, to get involved.
Hello All, I am looking for advice, tips, suggestions, or helpful info, to begin a career/ journey into the world of Mobile Cyber Security and Tech. My interest was sparked after multiple hacking events that were very damaging to my life, my digital life, my work life, my relationships, my mental, physical, and emotional health, my data, information, and intellectual property of my business, and more. Now I am being pulled to learn how to protect myself first, and second so that I may be able to help others. I guess Ethical Hacking is the term. Any info helps. Thank you, Androidc3po68Views1like3CommentsUnable to upload bulk CSV file to ZeroTouch
Hi Team, Is there currently an issue uploading a bulk .csv file to ZeroTouch? It's giving me an error. See below. Steps below: I downloaded the sample .csv file then updated it with my data, then uploading it again to the portal as is without changing the name or file extension as seeing above, yet its giving me an error. This was working not long ago, just wondering if there is currently an issue. ThanksSolved121Views0likes11CommentsNo accounts found Zero touch
as per : ZTE Portal - no account found | Android Enterprise and ChromeOS Customer Communities - 4093 I'm an admin of a Google workspace instance, let's call it Acme, LLC. This is Google Workspace Business Plus I'm an admin (not owner) of a Android Zero Touch instance, with the ability to make changes to: Configs Devices Users Resellers, etc I've logged into Workspace.google.com for Acme, Inc. Gone to Devices, Mobile & Endpoints, Settings, Enrollment, Manage Zero Touch devices, Link, log in using AZTE user and get the rather lovely: MDM is set to advanced, by the way73Views0likes4Comments[PRODUCT UPDATE] Zero-touch enhancement: New admin controls
Hello everyone, We're thrilled to announce significant enhancements to the zero-touch customer portal, designed to provide greater control over customer data. The portal's role-based access control has been updated to include three new user roles, ‘Manager’, ‘Assigner’, ‘Viewer’, for greater control of the data and capabilities each portal user has access to. Read this Help Center guide to learn about these new roles and how to add users to these new roles. Migration Timeline: This is now available. We know many of you are excited to have this new capability, thank you to those of you who provided feedback and input. It would be fantastic to hear your thoughts, are you planning on using these new roles in your organisation or any additional questions, below. Thank so much. *Timeline updated 24 June, 20253KViews8likes17Comments