app management
25 TopicsStronger management of company-owned devices with Android 15 for business
15th October, 2024 For company-owned devices, Android 15 empowers you with advanced management capabilities to help you take control, optimize your fleet of devices, and safeguard your business – on your terms. Explore new tools to navigate the modern workplace with Android 15. Streamline eSIM management for managed devices Android 15 streamlines adding, removing and provisioning eSIMs on both company-owned devices and managed BYOD devices. Simple eSIM management* on managed devices makes it easier to onboard and offboard employees. This means IT admins can spend less time setting up eSIM devices, and more time on impactful work. *For all devices, eSIM management is conducted via the EMM. Additionally, for BYOD devices, the device’s owner is responsible for using and activating the eSIM, and the user can delete the eSIM at any point. Secure personal profiles and private spaces on COPE devices Extend your existing personal app policies to the private space on company-owned devices. IT admins have better control over the device’s security posture with a limited set of privacy preserving security restrictions* for selected apps outside the Work Profile on company-owned devices. An additional set of privacy safe security configurations for core apps will be made available at a later date. *AMAPI managed devices will have the ability from Android 15 onward. Managed configurations apply only to company-owned, personally enabled (COPE) devices. Enforce the default apps for personal profile on company-owned devices IT admins can now enforce the default dialer, messaging app, and browser* in the personal profile when setting up company-owned devices to add an extra layer of security without compromising user experience. * Available only on company-owned, personally enabled (COPE) devices. IT admins can only make an app the default if it’s already in the user’s personal profile. To ensure OEM defaults for dialer and browser are set, this feature should be configured prior to set up. Enable seamless searching for your teams with Circle to Search Forget juggling multiple apps. With new admin controls for Circle to Search* on both fully managed devices and within the Work Profile, IT can confidently empower employees to search directly from their work apps. They can simply circle, scribble, or tap content for more information. *Circle to Search requires internet connection and compatible apps and surfaces. Results may vary depending on visual matches. For Android Enterprise managed devices, the feature is available on fully managed devices and devices with Android Work Profile. For company-owned, personally enabled (COPE) devices, Circle to Search is subject to the IT admin’s ability to turn off screen capture, which will disable the feature. For employee-owned devices with an Android Work Profile, Circle to Search within the personal profile remains unaffected by IT admin policies. Available on Pixel P8, P8 Pro, P6 series, P7 series, Pixel Fold, Pixel Tablet, Samsung S24 series, S23 series (incl. FE), S22 series, S21 series, Z Flip 3/4/5, Tab S9 series, Tab S8 series. Extend battery life with screen brightness and timeout controls Android 15 introduces screen brightness and timeout period controls* for company-owned devices. IT admins can adjust settings to optimize device efficiency for frontline staff, extending battery life to help them power through a shift without any device downtime. *Available on company-owned, personally enabled (COPE) devices, fully managed devices, and dedicated devices. Read Enhanced employee and device protection with Android 15 for business next. Learn more in our Help Center FAQ. Register for the community to access and download these images and an Android 15 slide deck. How helpful will these new features be to your business? We’d love to hear your thoughts and feedback below!5.9KViews4likes7CommentsProductivity: What are your top apps?
Hello everyone, My feed is constantly brimming with new ways to be productive, and whether your go-to method is to-do lists or time blocking, one thing they have in common is that apps and tools can make a huge difference! In the interest of working smarter, we asked a few folks in our team to share the apps that help them stay ahead of the workday. Our most-used productivity apps In no particular order, here’s what they came back with…can you tell we work at Google? 🙈 Organise your notes and set reminders: Google Keep lets you capture, edit, share and collaborate on your notes. A stand out feature for our team is the location-based and time-based reminders, that let you set and forget until that relevant on-site meeting. Right notes, right place, right time. Choose the right playlist to motivate you: There’s nothing like music or a podcast to drown out the distractions and help you focus on a project. Several of the team loves Spotify and the personalised daily music mixes. Not only do we discover new music, but there’s less wasting time torn between Taylor Swift or Fleetwood Mac, and more diving straight into a spot-on soundtrack to spur on that next big idea. Coordinate your time: It might seem obvious, but we’d be lost without Google Calendar. As well as keeping track of meetings, you can also check the availability of team members, making scheduling so much easier. This applies to home life too. Family and friends can add events into your personal section, so you never miss a birthday or ball game again. To-do lists: Google Tasks is a fantastic to-do tool that helps you get things done. You can create tasks from anywhere, add details and subtasks, and then integrate them with Gmail and Calendar. The question is, do you add tasks you’ve already done for the dopamine hit? (We can't be the only ones.) Manage your projects or daily tasks: For cross-functional projects, Asana is a management maestro. It helps us focus on individual tasks and the bigger picture, with workflows, dependencies and deadlines in one place. The ‘My Tasks’ section makes it easy to see everything that’s been assigned to you, and has tools to prioritise. And feedback flows easily through comments, likes and uploads directly on tasks. Happy inbox, happy life! Classic for a reason, Gmail makes it super simple to stay on top of emails, and integrates seamlessly with workspace, so you can see calendar invitations and chat with colleagues without having to switch between apps. Adding labels to emails is also a great way to manage what you need to reply to and when. Our global team loves the schedule send feature, which lets you send emails at a time that's convenient for your recipients. It's a win-win for productivity and wellbeing! Now it’s your turn! These are just a few of our favourites and there are many apps out there that can help. We're always looking for new ways to be more productive, so we'd love to hear about your favourite apps and hacks. Whether they're Google apps or not, let us know in the comments below. And if you do use any of the same apps as us, what are some of your most used features? We, and the community, thank you!4.9KViews4likes10CommentsManaged Google Play API Error
We manage our mobile device through Intune; we also manage multiple tenants. I didn't know when I did this, but I made the mistake of signing into a new tenant with our Managed Google Play account that we use for our main tenant. Still, unaware of my error, I decided to disconnect the Managed Google Play account from the new tenant and create a new Google Play account for them. The new tenant works fine. I'm able to enroll Android devices and manage apps. However, in our main tenant, under Tenant Administration | Tenant Status for Managed Google Play, it shows a warning: Management Service Error. If I try to go to Android Apps to add an app, I get the following message: "It looks like your tenant has been unbound via the Google Play console. To browse Managed Google Play, your Intune account needs to be connected to your Android Enterprise account." But, in Devices | Android | Android Enrollment | Managed Google Play, it shows the account as Setup (with the green check). I'm also unable to create a new Corporate-Owned, Fully-Managed profile. I get an error. I reached out to Microsoft and they say this is a Google issue. I've tried to find ways to contact Google without success. So, we're kind of stuck in the mud. Is there a way to fix this?3.8KViews0likes13Comments[Community survey] Android App Management features and security
Hello everyone, We've had a couple of surveys this month, so I hope you don't mind another. Here in the Customer Community, one of our most popular topic areas is on app management, so I'm hoping this survey is an interesting one for you all. 🤞 It would be great to hear your thoughts and ideas on ways you would like application management features and security to develop further. If you have a spare moment, please take the short survey below and if you have any additional questions, please to reply to this topic below (by clicking 'Reply'). All of the feedback will be passed over to our Product team. Feel free to share this with any colleagues or others working in this area, as it would be great to get a good amount of feedback around this. Thank you in advance for taking the time to do this. 😀 Lizzie Loading… Interested in other surveys? It would be great to hear your feedback on AE secure logs.647Views4likes9CommentsRequest for Android Community: Advice and Help on Playing Pre-Recorded Voice on Calls
To the Esteemed Android Developer Community, I am seeking your expert advice to understand whether my task is feasible on the Android platform. I aim to implement the following functionality: Task Description: Objective: I want to create an Android app that plays a pre-recorded voice message during a phone call. The app will: Automatically answer an incoming call when it is ON. Play a pre-recorded audio file stored on the user's phone (recorded by the user). Audio Content: “I am busy right now, call back after some time.” Disconnect the call after playing the message. Usage Scenario: This feature will be used only when the app is ON. It is intended for times when the user is busy and wants to inform the caller without manually attending the call. Key Requirements: Detect and answer incoming calls automatically. Play the recorded voice message to the caller. Ensure the caller hears the message clearly on their end. Disconnect the call programmatically after the message is played. Questions for the Community: Is this Task Feasible? Can the Android platform route a pre-recorded voice file to the call audio stream (STREAM_VOICE_CALL) so the caller can hear it? Are there technical or carrier-level restrictions that could prevent this functionality? Android APIs or Services: Are there specific APIs, such as TelecomManager, CallScreeningService, or AudioManager, that can handle this requirement effectively? Privacy and Legal Concerns: Are there any privacy or legal considerations (e.g., notifying the caller) that I should be aware of when implementing this feature? Compatibility Across Devices: How can I ensure compatibility across different Android devices and versions (API 26 and above)? Additional Information: Voice File: The pre-recorded message is stored locally on the user’s phone in a secure folder. App Activation: The functionality will work only when the app is manually turned ON by the user. Intent: This is a personal productivity tool to handle calls during busy periods. Help Needed: Advice: Can you confirm whether this task is achievable on the Android platform with existing APIs and hardware? Are there specific approaches or best practices to consider for implementing this? Code Implementation: I am looking to hire an experienced Android developer who can: Write fully working code to achieve this task. Ensure the solution is robust, privacy-compliant, and compatible across devices. I deeply appreciate the Android community's expertise and guidance. Your input will help me determine the feasibility and approach for this project. If you have any suggestions, insights, or are interested in developing this, please reply to this request.304Views1like2CommentsPlay Protect Blocking Custom DPC Apps — How to Get Approval or Alternatives?
Hi everyone, I'm a developer who helps enterprises build custom DPC (Device Policy Controller) Reference Documentation apps to manage Android devices based on their unique requirements. Recently, Play Protect has started blocking the installation of custom DPC apps, even when these apps are signed and used internally. The warning claims the app may pose a risk due to access to sensitive data - even though it's strictly for enterprise use. To make things more difficult: Google is no longer accepting registration of custom DPC apps with Android Enterprise, which limits official distribution and management options. Android Management APIs don’t support all use cases, and also have quote limit. I’ve applied twice to join the Android Enterprise portal to build a SaaS-based device management platform, but both requests were rejected without a clear reason. My questions for the community: Is there any official way to get a custom DPC app approved or whitelisted by Play Protect? Are there any alternative ways to manage Android devices at scale (outside of AMAPI or legacy EMM)? How can new developers or startups gain access to Android Enterprise features when onboarding is currently restricted? Any help, direction, or shared experience would be greatly appreciated. Thanks, Kulwinder197Views4likes4CommentsUnable to add additional owners and administrators to Manage Google Play Store
We recently disconnected our Managed Google Play account from Intune, which was initially set up with a standard Google Account. Now, we are reconnecting Intune to our Managed Google Play account using a Managed Google account that is synchronized with our Entra ID SSO. This means we can sign in with our company domain (@mycompany.com) using our Entra ID password. We are able to enroll our Android phones into Android Enterprise and publish apps to our Managed Google Play store without issues. To ensure redundancy, Google highly recommends creating a secondary owner account in case the primary account is compromised. See Google KB . I'm following the guide on assigning roles in enterprises from the Managed Google Play Help. However, my Play Store account admin screen appears quite limited compared to what I should be seeing. Here’s a screenshot of my current view: Previously, when we used a personal Google account for our Managed Google Play Store, I could invite other users to become owners. This option seems to be missing since we switched to the managed account. Could there be additional permissions in the Google Workspace admin portal that we need to grant to the Managed Google Play account to enable the option to add additional owners?Solved159Views0likes4CommentsAndroid Management Api limit extension
Hello! Everyone, Greetings of the day!I would like to have some information about the Android device management API. I'm developing an solution using Android Management apis for my client. I've gone through the documentation and all the device APIS they have. My client has a plan to launch 5000 devices initially which can be upto 50,000 in future. I've read somewhere in google documentation about the quote of request uses. My question is, Does google have an api request quota or a limit to enroll the number of devices?Does it come under paid plan or is there any restriction? I just want to have complete/full information about this before we start integrating this solution. Can anyone help me with my questions?148Views0likes8CommentsATOK installation Failed in Corporate-owned devices with work profile
Hi, I have enrolled 2 samsung devices to intune using the Corporate-owned devices with work profile and assigned many applications to the devices. However, 1 specific application has failed to install stating the "country or region doesn't support this application." This is strange because in the same tenant I have other samsung devices enrolled as BYOD which is assigned this same application can install. I tried to reach out to intune support and they cannot do anything about this and asked me to raise ticket to google and I don't really know where I can raise the ticket to google regarding. Please help as I have to figure this out and deploy the application. PS: This application is available in the play store for the region and country. So the error message doesn't make sense. Thank you130Views0likes6Comments[Community tips] What guidance do you provide with new devices?
Hello everyone, I recently helped a family member set up their new phone (after their old one had a long and fruitful life 😃). It struck me how important it is to help, when needed, to guide someone through using a new device and highlight key features that they may be used to using (and any new ones). This made me think, this is a key area for work devices too and so I thought it might be interesting to hear how we do this across the community. For example, do you provide documentation with step-by-step instructions, guidance on device usage and key information, or assistance when switching device types or operating systems? It would be great to hear any tips you have for supporting colleagues with new devices, plus anything that would make your life easier when creating useful resources. Thanks so much, Lizzie113Views0likes1Comment