devices
84 TopicsBlocked USB file transfer
We are struggling with some user reports about blocked USB file transfer functionality on their Samsung A52 / A54 devices enrolled with corporate-owned work profile. Microsoft released a blog post about this issue here. Known Issue: Some management settings become permanent on Android 14 - Microsoft Community Hub We stumbled across the one-time hint about "do not upgrade non-Samsung devices to Android 14" in the advisory. Did not find any other information whether Samsung is also affected or not, but as we only have Samsung as corporate devices this seems also to apply to Samsung devices. After factory resetting the device and a fresh enrollment the USB file transfer is working as expected / configured! *15th March: please note: this post has been moved and been made into a new topic and new titleSolved22KViews0likes21CommentsNot able to print from Google Docs
Hi all, we provided Google docs, sheets and slides to our devices. We set managed app config (allow of using printing api and usage without Google account). We noticed now that printing is possible on sheets and slides but not on docs. Is there any known issue rgarding this? I mean I'm a bit confused because it works from the other two. Maybe Lizzie and ReeceK you kno more about that or can ask internally?17KViews0likes36CommentsCan’t add work profile
Before I delve into the adb logs, anyone seeing issues enrolling Samsung devices running Android 14? Since a few weeks now, I and a few other users get the error: “Can’t add work profile”. The only way around it is to reset to factory…I did that yesterday and was able to immediately enroll after and today I unenrolled and re-enrolled and got the same error…Solved17KViews1like12CommentsAndroid 14 - Android Enterprise WiFi Profile Issues - Microsoft Intune
With the latest Android 14 - new Microsoft Intune Android Enterprise device enrollments are not receiving the WiFi configuration profile. Android 13 and later will receive the WiFi profile and connect to the hidden SSID with no issue.12KViews1like10CommentsAssistance Needed: Fetching IMEI Number Programmatically in Android
Dear Android Community, I am currently working on an Android application where I need to fetch the IMEI (International Mobile Equipment Identity) number programmatically. However, I am facing some challenges in implementing this functionality, especially with regards to the latest Android versions and privacy considerations. I am reaching out to seek your expertise and guidance on the best practices to fetch the IMEI number in compliance with the Android security standards. I want to ensure that my application adheres to all the necessary permissions and privacy policies to access this sensitive information. If you have any relevant resources, code examples, or tips on how to retrieve the IMEI number programmatically in Android, I would be extremely grateful for your support.9.4KViews1like5CommentsUnderstanding Automatic Operating system update behaviour
I'm hoping to get a better understanding of the SystemUpdateType policy available for COWP devices, we're currently moving from POWP to COWP for our devices (40K) and are looking to benefit from streamlining as much as possible for our end-users. Looking at the documentation for the SystemUpdateType policy it isn't described as to whether the Automatic update option would force an Operating System update even if the device is in active use (User on a call, App open and in use etc). Does anyone have detailed information as to how the Automatic update option works? I'm hoping to get a reply from a google employee on this if possible. Below is the link to the documentation for anyone interested. https://developers.google.com/android/management/reference/rest/v1/enterprises.policies#systemupdate:~:text=accept%20system%20updates.-,AUTOMATIC,Install%20automatically%20as%20soon%20as%20an%20update%20is%20available.,-WINDOWED Thanks for your help.9.3KViews0likes15CommentsGoogle Play Recovery Service
Hi, for our markets, we have approximately 550 Honeywell CT30 (Android 11 and 12) devices in use. The devices are registered in Google zero touch and managed by Intune. We noticed that on a few devices, a pushed app is not being installed. The reason is that the Play Store is missing. Instead, there is an app called "Play Store Recovery Service". When we open the app, it says "Please wait, recovering the Play Store...". No matter how long we wait, nothing is happening. Do you have any idea how we can get the Play Store back?8.3KViews0likes4CommentsWidgets on COPE - MS Intune
Hey, Unfortunately there are no settings and/or no chance configure Widgets on COPE in MS Intune. There is specific setting in Intune restrictions config profile to allow/disallow Widgets for BYOD method. Is this problem tied only MS Intune or is this something for Google? Majority of our 10k fleet enrolled as COPE and it's a big gap not having widgets available for Work Apps. Thanks Jarmo7.9KViews0likes18CommentsAndroid 15 - Cannot set default password app
We use Microsoft Intune to manage devices. For the devices which have upgraded to Android 15, the end users can no longer select Microsoft Authenticator as their default application for auto filling passwords. I cannot find any settings in Intune to allow it. All devices are fully managed corporate owned devices. The devices are all Google Pixel 8 or 8a devices. Is this a bug in 15 or am I missing something?7.7KViews14likes44Comments