microsoft intune
17 TopicsGoogle Deleted Account that Links Managed Play Store
Hello all, We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This has been an active link, with the last new device registered about 2 weeks ago and apps on devices being updated since then. We are currently unable to enroll new devices or add new apps. We are also unable to attempt to recover the account and have not been able to find a way to contact Google directly about the account issue. Barring being able to recover the account, are there ways for us to lessen the impact of creating a new account for the linkage? Or are we going to have to have all our Android BYOD users re-enroll their devices?25KViews5likes49CommentsIssue with Copy/Paste Restriction in Intune MDM on Android Devices (Clipboard Editor Interaction)
Hi all, I’m currently experiencing an issue while setting up Intune MDM on Android devices related to restricting copy and paste to unmanaged apps. Specifically, the issue occurs when users copy text from the Teams app and try to paste within teams app. Here's what happens: After copying text, a message "Your organisation's data cannot be pasted here" immediately appears in the clipboard hud. The copied data seems blocked from being viewed, as the error message appears even before a paste attempt. Despite this, users can manually paste the copied content by long-pressing or selecting "Paste" from the text box. However, when trying to use the "paste from clipboard" feature, the warning message above is pasted instead of the copied content. We’ve set the Intune policy to allow copy/paste within managed apps, but the clipboard interaction seems to be problematic, especially with Gboard. It appears that Gboard, possibly due to Android 13 and 14’s Clipboard Editor, is treated as an unmanaged app, causing Intune’s data protection policies to block its access to the clipboard in a read-only state. Just to clarify: I want users to be able to copy and paste txt within managed apps only. So the allowed behavior of pasting with long press is fine, but I want to get rid of the block that we're getting. Here’s what we’ve tried: Added various exclusions to the Intune policy, including Gboard, Clipboard Editor, and other related apps (full list below), but the issue persists. Testing different configurations hasn’t led to a final solution, and there seems to be limited documentation specifically addressing this clipboard component in relation to Intune's data policies. We’ve escalated the issue internally but wanted to see if anyone in the community has encountered a similar problem or found a solution. Here’s the list of exclusions we’ve already added to the policy: Clipboard: com.android.clipboard SMS: com.google.android.apps.messaging SMS: com.android.mms SMS: com.samsung.android.messaging Native phone app: com.android.phone Google Play Store: com.android.vending Android system settings: com.android.providers.settings Android system settings: com.android.settings Google Maps: com.google.android.apps.maps Gboard: com.google.android.inputmethod.english Samsung: com.sec.android.inputmethod Gboard: com.google.android.inputmethod.latin Gboard: com.google.android.apps.inputmethod.hindi Gboard: com.google.android.inputmethod.pinyin Gboard: com.google.android.inputmethod.japanese Gboard: com.google.android.inputmethod.korean Gboard: com.google.android.apps.handwriting.ime Gboard: com.google.android.googlequicksearchbox Gboard: com.samsung.android.svoiceime Gboard: com.samsung.android.honeyboard Gboard: com.android.inputmethod.latin Teams app: com.microsoft.teams Any insights or suggestions would be greatly appreciated! This is my first time posting so apologies if this is the wrong space.1.7KViews3likes6CommentsEdit Intune QR Code to include wifi and Cellular Data
I have been following google docs on editing Intune QR code to include WIFI details to auto connect to wifi during enrollment based on the details i have updated the QR code and then using Notepad++ Plugin to generate QR Code with the edited details. When i scan to enroll it gives me error: Wrong QR Code. I have repalced token and checksun details for security purposes here . { "qrCodeContent": { "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.google.android.apps.work.clouddpc/.receivers.CloudDeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM": "XXXXX", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://play.google.com/managed/downloadManagingApp?identifier=setup", "android.app.extra.PROVISIONING_WIFI_PASSWORD": "XXX", "android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE": "WPA", "android.app.extra.PROVISIONING_WIFI_SSID": "FlatNetwork", "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "com.google.android.apps.work.clouddpc.EXTRA_ENROLLMENT_TOKEN": "XXXXX" } }, "expirationDate": "2025-12-31T18:29:59.920206Z"Solved12KViews3likes13CommentsIntune Managed Google Play Store Risk
Wondering if anyone has come across a way to restore an "app collection" in the Managed Google Play Store? I would like to be able to take a back up and restore the collection should it be deleted in error. On a shared tenant basis and having only 1 account for the MGPS is something we need to have steps in place for.61Views2likes6CommentsIntune now showing tenant name on lockscreen
Hi everyone, As of some weeks, Intune started showing the tenant name on the lockscreen. Where it used to say "this device belongs to your organisation" it now says: " This device belongs to company name" . Since this is a big no for most of our customers, I was wondering if other people noticed this as well and maybe even found a solution for it. Microsoft support admitted that they changed this, but they will now help us getting it fixed or even giving us the option to enable or disable this. Showing the company name on a device can make a device more interesting to people who might find a lost or stolen device. Therefore, we never show company names or logo's on the lock screen. And most customers we work with expect that kind of behaviour. We currently have to project on hold because if this detail. (And its costing us extra business because they are not buying the hardware that comes with it 😅) I hope someone else is having more luck! In the meantime I'm escalating this via other companies in our group with better MS connections but those take some time. And if you haven't noticed this issue, please be aware of it. As far as we know, only Intune has done this. Knox, Workspace one and Mobile Iron are not showing this message. Samsung has replied that this is absolutly not right in their opinion. Its a big risk for companies.978Views1like22CommentsMicrosoft Intune bind - Something went wrong - Your account wasn't created
I am trying to connect a Managed Google Play account to Intune so I can use Android enrollment. As of this article: Connect Intune account to managed Google Play account - Microsoft Intune | Microsoft Learn - As of August 2024, you can link your Microsoft Entra identity account to a Google account, instead of using an enterprise Gmail account. I am therefore trying the bind with the *@domain.onmicrosoft.com account, which is correctly identified as Microsoft account and offers to use it, but at the end I am getting: Something went wrong Your account wasn't created I have of course tried to clean browser cache, incognito window, etc. nothing works. If I try to login to admin.google.com Console, says that account does not exist. Thank you1.4KViews1like2CommentsUnable to very Google account after reset due to Android for Work registration
1. Device initially set up using afw#setup to register on Intune without Google account 2. Device secured with passcode and given to user 3. User has left, without wiping the device and passcode unknown 4. Wiped the device via recovery mode 5. Setting device up again for new user, now being asked to Very your account We do not know the @android-for-work.gserviceaccount.com account so we cannot get back into the device, essentially bricking it. How do we go about verifying the account?6KViews1like1CommentIntune - Compliance policy not assigned
Hello people, I'm writing here 'cause I'm facing a strange issue, if I enroll an Android Enterprise device it no longer receive the assigned compliance policy, and the default one is in error state. The other admin tried and all is working as normal on his device, so I'm not yet sure about the impact. The dynamic rule that populate the group for assign the policy is working fine, the devices are added. Another thing is that all the application that are required for the same group are no longer installed, and they're also not available looking for them in the Managed Play Store. Did any of you encountered similar issues? Not sure when it started 'cause I was busy on different stuff and did not enrolled any test device in the last month... Thanks in advance to anyone.6.1KViews1like9CommentsGoogle Over-the-Air (GOTA) - How does it work?
Hi, Apologies for putting this as a generic query. I'm trying to find some answers to below questions regarding the working of GOTA solution. 1) Is GOTA a SaaS solution provided by google where authorized device resellers can create accounts and add customer devices for managing OTA updates? 2) Do each reseller (Eg- HMD, Samsung etc.) maintain separate tenant in GOTA or it is just a separate account within one tenant? 3) If an organization is already using GOTA services through one reseller (Eg- Samsung), what is the process for setting up GOTA services with a different reseller (HMD)? Once signed-up will the customer devices be maintained in two separate tenants/accounts within GOTA? 4) Is there a default behavior for OTA update release on GOTA devices? Will they be blocked from receiving any updates until customer approval or will they receive all updates by default until customer asks the reseller to block a particular update?Solved4KViews1like4CommentsIntune Enrollment QR Code - Two connection types
Hi, all I'm trying to modify our original enrollment token (Intune - Fully Managed Device QR Code) so that the device can enroll using mobile data OR any wifi network. I managed to add this to an existing QR code android.app.extra.PROVISIONING_USE_MOBILE_DATA":true, Unfortunately, using such a QR code on a phone that does not have mobile data transmission means that the enrollment process no longer asks for the WIFI network and ends in failure. To sum up, I want to create an enrollment code that works as follows: 1. Allow enrollment using mobile data. 2. If mobile data does not work - ask for any WIFI.17KViews1like6Comments