microsoft intune
17 TopicsGoogle Deleted Account that Links Managed Play Store
Hello all, We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This has been an active link, with the last new device registered about 2 weeks ago and apps on devices being updated since then. We are currently unable to enroll new devices or add new apps. We are also unable to attempt to recover the account and have not been able to find a way to contact Google directly about the account issue. Barring being able to recover the account, are there ways for us to lessen the impact of creating a new account for the linkage? Or are we going to have to have all our Android BYOD users re-enroll their devices?25KViews5likes49CommentsBlocked USB file transfer
We are struggling with some user reports about blocked USB file transfer functionality on their Samsung A52 / A54 devices enrolled with corporate-owned work profile. Microsoft released a blog post about this issue here. Known Issue: Some management settings become permanent on Android 14 - Microsoft Community Hub We stumbled across the one-time hint about "do not upgrade non-Samsung devices to Android 14" in the advisory. Did not find any other information whether Samsung is also affected or not, but as we only have Samsung as corporate devices this seems also to apply to Samsung devices. After factory resetting the device and a fresh enrollment the USB file transfer is working as expected / configured! *15th March: please note: this post has been moved and been made into a new topic and new titleSolved22KViews0likes21CommentsIntune Enrollment QR Code - Two connection types
Hi, all I'm trying to modify our original enrollment token (Intune - Fully Managed Device QR Code) so that the device can enroll using mobile data OR any wifi network. I managed to add this to an existing QR code android.app.extra.PROVISIONING_USE_MOBILE_DATA":true, Unfortunately, using such a QR code on a phone that does not have mobile data transmission means that the enrollment process no longer asks for the WIFI network and ends in failure. To sum up, I want to create an enrollment code that works as follows: 1. Allow enrollment using mobile data. 2. If mobile data does not work - ask for any WIFI.17KViews1like6CommentsEdit Intune QR Code to include wifi and Cellular Data
I have been following google docs on editing Intune QR code to include WIFI details to auto connect to wifi during enrollment based on the details i have updated the QR code and then using Notepad++ Plugin to generate QR Code with the edited details. When i scan to enroll it gives me error: Wrong QR Code. I have repalced token and checksun details for security purposes here . { "qrCodeContent": { "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.google.android.apps.work.clouddpc/.receivers.CloudDeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM": "XXXXX", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://play.google.com/managed/downloadManagingApp?identifier=setup", "android.app.extra.PROVISIONING_WIFI_PASSWORD": "XXX", "android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE": "WPA", "android.app.extra.PROVISIONING_WIFI_SSID": "FlatNetwork", "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "com.google.android.apps.work.clouddpc.EXTRA_ENROLLMENT_TOKEN": "XXXXX" } }, "expirationDate": "2025-12-31T18:29:59.920206Z"Solved12KViews3likes13CommentsRandomized Mac Address Disabled Option
Background: We use Zero Touch Enrollment for android and Intune for our android devices but run into issues with the Wi-Fi MAC Address being set to randomized by default. We preset the Device MAC Address on our on-prem android devices in our system for validation along with a certificate. These devices must have the Device MAC Address first and validate the certificate later. Issue: A device comes in and we have to enter the Wi-Fi setting before the device connect to Zero Touch Portal and Intune. Does seem like that big of issue but when you have a large number of devices and have to manually enter Wi-Fi settings or scan barcodes then this can waste a large amount of time - days. Best solution would be the ability to provision the device in Zero Touch Enrollment because only thing that would need to be done with on-prem device is power it on. Problem is missing MAC Address provisioning. "android.app.extra.PROVISIONING_WIFI_PASSWORD": "xxxxxxxxxxxxx", "android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE": "WPA2", "android.app.extra.PROVISIONING_WIFI_SSID": "network-ssid", "android.app.extra.PROVISIONING_WIFI_HIDDEN": "true", "android.app.extra.PROVISIONING_WIFI_MAC_Address": "device", ???? Next best solution would just be a QR code we could scan to connect to our network, but I can't find any QR code generator that includes MAC address set to device MAC in the options. Most devices we have are Zebra and we do use StageNow but that does work well with newer androids.Solved8.9KViews0likes8CommentsIntune - Google Managed Play issue cannot complete the bind
Hi Everyone, sitting with an issue on three O365 tenants at the at the moment that I have escalated to Microsoft. Was hoping that someone else experienced this issue as well or can point me in the right direction. After opening the connector to bind the EMM (Intune) to the google play store the I grant Microsoft permissions to send both user and device information to Google is greyed out. I can close and the window and then reopen it and I can then tick the box. After that the Launch Google to connect now Button becomes available and the windows that pops up asks me to sign in with my google account. I have created numerous accounts, personal, work and school and tested with them. After the login into the google account it does not continue with the EMM setup. the box displays "The Page has expired. To restart your registration, please reload the page from your EMM console. Only way past that is to log out of the Gmail Account and then log in again with the same issue "The page has expired......" I have tried the connection from different devices, browsers, incognito... on different networks and have even tried it from a device with a vanilla install, Windows 10/11 and nothing helps. I have created different accounts on Google, personal, work and school etc, and the same issue. After logging in I can click on the google play icon in the left upper side and it shows the apps in the play store. I have attached screen shots.8.4KViews1like16CommentsSamsung S23 with Knox Mobile Enrollment fails to enroll in Intune
I was wondering if anyone else was having problems enrolling Samsung S23s using Samsung Knox Mobile Enrollment into MS Intune? I read the other thread about S23s and Zero-Touch failing, but that seems different than what we see. We get to a point where Chrome browses to https://play.google.com. The page says: Please click here to continue. No matter how many times you tap that link, nothing happens. Everything is just stuck. If you wait a long time, the phone just restarts and is in some weird state. Using the QR code works fine. Also, other models, like the Samsung S20, enroll just fine using Knox Mobile Enrollment into Intune. This is what it looks like. I opened a case with MS, but they say that is Google's page, and they can't control what it does.7.1KViews0likes11CommentsIntune - Compliance policy not assigned
Hello people, I'm writing here 'cause I'm facing a strange issue, if I enroll an Android Enterprise device it no longer receive the assigned compliance policy, and the default one is in error state. The other admin tried and all is working as normal on his device, so I'm not yet sure about the impact. The dynamic rule that populate the group for assign the policy is working fine, the devices are added. Another thing is that all the application that are required for the same group are no longer installed, and they're also not available looking for them in the Managed Play Store. Did any of you encountered similar issues? Not sure when it started 'cause I was busy on different stuff and did not enrolled any test device in the last month... Thanks in advance to anyone.6.1KViews1like9CommentsUnable to very Google account after reset due to Android for Work registration
1. Device initially set up using afw#setup to register on Intune without Google account 2. Device secured with passcode and given to user 3. User has left, without wiping the device and passcode unknown 4. Wiped the device via recovery mode 5. Setting device up again for new user, now being asked to Very your account We do not know the @android-for-work.gserviceaccount.com account so we cannot get back into the device, essentially bricking it. How do we go about verifying the account?6KViews1like1CommentOEM Config Policy with Samsung Knox Service Plugin
I am deploying the Knox Service Plugin app and a Configuration policy through my MDM (Microsoft Intune). The app successfully installs on the device, and the policy shows as successfully applied. However the setting I am trying to configure (Screen Timeout = 5 minutes) is not configuring. If I manually open the KSP app on the device and select Apply Latest Configuration, the setting successfully gets configured. How do I make the setting configure without manual intervention?5.2KViews1like4Comments