Forum Discussion
Can the default password app be set by admin in GEM for Android 16 users?
Based on the ongoing issues with Android 15 and setting password managers for users when an org uses GEM, has Android 16 removed this issue or does it remain?
4 Replies
- MichelLevel 3.0: Honeycomb2 months ago
Hi,
I'm not aware of any ongoing issues, what exactly are you trying to accomplish that does not work?
Regarding the link, I think that has something to do with Microsoft depreciating the MS Authenticator autofill function: https://support.microsoft.com/en-us/account-billing/changes-to-microsoft-authenticator-autofill-09fd75df-dc04-4477-9619-811510805ab6
- ekingquantLevel 1.6: Donut2 months ago
In Android 15 we've had issues with people needing to set 1Password as a password manager when using their work profile on their phone, and not being able to do so. Nothing to do with Microsoft.
This issue has been logged extensively over on Google issue tracker site where commenters showed the issue was not just for people using Intune or other EMMs but also those of us trying to get by with what we're paying for: Google Endpoint Management.It's also been brought up here on these enterprise forums.
As only a few members of staff need to have access to work data on mobile, we were thinking of getting some Pixel phones for them. But if this issue hasn't been resolved in Android 16 then that would be pointless. And as phones that are getting updates still are likely to get moved from 14 (where the issue didn't exist) to 15 (where there is an issue), I'd like to know if 16 has fixed this issue or not.
- MichelLevel 3.0: Honeycomb2 months ago
Missed your response, sorry for my late reply.
Thanks for sharing this additional information, wasn't aware if this!
- Emilie_BGoogle Community Manager2 months ago
Hi ekingquant
And thank you Michel for your help!
I’ve reached out to the team and they said that your EMM needs to allowlist the password managers they want to be allowed on the device.
For Google Workspace to allow 3rd party password managers, the final step allows enablement of the newly added setting/feature:
- Log in to your admin console as a super admin or admin with appropriate admin privileges.
- Navigate to Apps > Web and Mobile Apps and locate your 3p password manager app. If it is not here, please go ahead to add the app.
- Once you have it added or it is in the listing, open the password manager app. "Apps->Web and mobile apps-><3rdPartyAppYouAdded>"
- Click on Settings "Apps->Web and mobile apps-><3rdPartyAppYouAdded>->Settings"
- Scroll down to the option Password manager for Android 15+ and enable this. You can adjust this for the different OUs as needed
Not every EMM has opened this up for administrators to set. If a password manager isn't on the allowlist, autofill won't work correctly. If that’s the case for you, then you should follow up with your EMM to create the function to set the allowlist for password managers on the device.
Could you check with your EMM and let us know if they can sort out the allowlist for you?
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