Forum Discussion
[Community tips] How do you manage the removal of devices at the end of their life at your company?
As a reseller we assist a lot with these kind of questions. Its interesting to see what customers decide to do:
- Use trade-in options
- Donations
- Handing out to employees
- Offering employees to buy there work phone
- Put them in storage and forget about them.
No matter what option they pick, I always make sure to point out the importance of wiping a device. Samsung has a certification that says that a MDM wipe is making sure that all data is removed, but not all vendors have these kind of certificates. Besides that, as a company you don't get any confirmation about it. Which makes it difficult to prove that devices have been wiped in case you need it.
I always advice to perform a certified wipe before getting rid of device. Its quick, easy and it gives you some peace of mind that corporate data is actually removed.
- Lizzie6 months agoGoogle Community Manager
Thank Michel for your response. Yeah, you mention options here that I hadn't even thought about. 😀 It would be super interesting to hear what options are the most popular and I suppose sometimes it could be a combination of options depending on the devices.
Your point on security is a crucial one here. Regarding your point about hearing when a device has been wiped, do you think something could be implemented to help this? Do you think it would be useful?
- Michel6 months agoLevel 2.3: Gingerbread
Trade-in is by far the most populair one, reducing the cost for new devices beats going a sustainable route (but even with trade-in, customers demand a sustainable proces)
I think such a certification that Samsung has should be the standard for all devices, a wipe initiated from a factory reset or trough MDM should always wipe all data.
But getting a certificate that proofs it is wiped can only be generated trough 3rd party software in my opinion. There is a dutch saying: You can't be the butcher who inspects his own meat. Meaning: If the butcher says its meat is safe but it hasn't been checked by someone else (the authorities ), can you really be sure that it is safe?
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