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Batlac's avatar
Batlac
Level 1.6: Donut
2 months ago
Solved

Device screen sensitivity

Hello AE community,   Our users encounter screen sensitivity issue while using a screen proctection on their devices, Device impacted is Samsung A9+,   There is a setting to enhance screen sensi...
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samsung knox
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  • Michel's avatar
    Michel
    23 days ago

    Hi Batlac​ , you can configure this in the knox service plugin but its hidden. Search for deep settings, in there you have an option to enable this feature. 

     

    Link to the samsung doc about "Deep Settings Customization"

Michel's avatar
Michel
Level 4.0: Ice Cream Sandwich
23 days ago

Hi Batlac​ , you can configure this in the knox service plugin but its hidden. Search for deep settings, in there you have an option to enable this feature. 

 

Link to the samsung doc about "Deep Settings Customization"

Batlac's avatar
Batlac
Level 1.6: Donut
16 days ago

Hello Michel,

 

Thank you for your reply,

This is exactly what i was looking for ! 😸

 

Link to the samsung doc about "Deep Settings Customization"

Regards

Batlac

  • Emilie_B's avatar
    Emilie_B
    Google Community Manager
    11 days ago

    Thank you for the update Batlac​ and thank you Michel​ for your help in solving this 🙌

     

    I'll add the link to the Samsung doc to Michel's comment so, all the resources is visible in the comment marked as solution!