Forum Discussion

MSK's avatar
MSK
Level 1.6: Donut
21 days ago

In-house app is not being distributed to a specific device

Hello,   I am facing an error for a several months in the MC33ax from Zebra. I have an in-house app that was uploaded to Play Console, to be further linked to Microsoft Intune. The MDM is managing ...
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Moombas's avatar
Moombas
Level 4.1: Jelly Bean
21 days ago

You may also compare OS versions of the devices, it can be an app not being compatible with the device you see the issue with and because of this not being displayed in the play store.

This is something stated in the app itself, so for example if you provide the app to the device manually (copy the apk to it via USB or so) and then install it, it may work but if the dependencies in the app says for example OS version must be Android 13 and you have an Android 14 device (or even other way around), playstore will not provide it to it.

mattdermody's avatar
mattdermody
Level 2.3: Gingerbread
20 days ago

Same can be said about hardware limitations. If the app for example needs camera access and you have an MC3300ax without a camera (possible with Zebra devices and less premium part numbers) then that could be another reason for it not being eligible for the app. 

  • MSK's avatar
    MSK
    Level 1.6: Donut
    20 days ago

    Hi mattdermody​,

     

    We only have these permissions enabled:

    <uses-permission android:name="com.symbol.emdk.permission.EMDK" />
    <uses-permission android:name="com.zebra.provider.READ" />
    <uses-permission android:name="android.permission.INTERNET" />
    <uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
    <uses-permission android:name="android.permission.ACCESS_WIFI_STATE" />

     

    Thank you,

    Regards,