Forum Discussion
Managed Play Store keeps asking for Google Play services Update
Hey!
I noticed a little bug today and wanted to ask if anyone else is experiencing this.
With the update to Play Store 46.1.37-31 [0] [PR] 755161904, a push message informs you that Google Play Services must be updated. With a COPE device, this only occurs in the work profile.
Even if Google Play Services is updated to the latest version (25.18.33 (190400-756823100)), the message appears as soon as you open the Managed Play Store.
Lizzie Is there anything known here? The Managed Play Store works normally despite the warning in the push message. I would also have logs if required.
Thanks so much for all the updates everyone, I really appreciate your followup here.
Just to say, I can confirm that the fix is rolled out to 100% and so it's good that that marries up with the experience many of you are now seeing.
If there hasn't been any change on your end, I would recommend trying to manually update the Google Play app. If you are still experiencing issues please can you let me know below.
Fingers and toes crossed this is all back to normal for you and thank you again for your patience and help to resolve this. 🤩
Thanks,
Lizzie
*I'll mark this as resolved so that this is clearly seen at the top of the discussion - thanks.
44 Replies
Looks like the latest Google Play services Beta 25.19.31 (260400-756038180) is having the same issue again.
The only one that worked for me is the Beta 25.18.61 (190400-755565618).Looks like the latest beta of Google Play services broke it as well.
Latest one so far is beta 25.19.31 (260400-756038180).
I can confirm that.
Beta 25.18.61 (190400-755565618) = No push message ✔️
Beta 25.19.31 (260400-756038180) = Update warning via push message again ❌
Lizzie please see below davidtse916's updates
Hey everyone,
Alex_Muc, Moombas, jasonbayton davidtse916, Michel, jeremy, Kris, Flo, proton
A huge thank you for all the insights you have shared here, it honestly has helped so much to identify why this is appearing.
The good news is that our engineering team has found the root cause and have identified the fix. They are currently working on this and the timeline for rolling it out. I don't have an exact time for this yet, but will keep you updated.
Thank you again,
Lizzie
Any ETR on the issue?
We have Samsung devices in Intune is also seeing this issue. Here are the test devices I've used:A15 Android 15
A54 Android 15Devices are managed in MS Intune (Corporate-owned dedicated devices).
We also tried (in vain):
Clear Google Play Services Cache and Data:
Open your device's Settings app.
Go to Apps.
Find and select "Google Play Services".
Tap Storage & cache, then Clear cache.
Tap Clear storage and confirm you want to delete all dataIssue resolved on our devices.
Thank you!
Issue resolved on our devices.
Thank you!
I can confirm at least on a test on my test devices looks fine now as well.
Hi
I can confirm this as well. It happens on the Moto G34 5G (Android 14) and also on the standard Samsung S24 (Android 14 / One UI Version 6.1). We use the Android Management API. after I saw this notification I quickly added the Play Services App to the allowed application to try and update it. I was able to update, to version 25.19.32 (190400-758260096), as a play services beta tester on the Moto G34 5G and on the S24 I managed to update it to version 25.18.33 (190400-756823100) without beta. The notification still pops up.
Also happy to provide logs.
Hey everyone,
I can confirm that a fix has been implemented. I am just awaiting a few final confirmations from the team on rollout - so if there is anything to add on this I will update you in due course.
Thank you Alex_Muc, Moombas, Oma_Uri, for confirming you no longer see the notification. It would be great to get updates from others too.
Massive thank you again, keep me posted if you can. 😀
Lizzie
Hi Lizzie, I'll do the testing once I'm back at work tomorrow. Currently it's 7:30pm Adelaide time so……📺😴😂
Enjoy your evening davidtse916 - thanks so much. 🌜
