Forum Discussion
Managed Play Store Web App Fullscreen not working anymore
Hi,
We've been using a Managed Play Store Web App set to "Fullscreen" deployed to Samsung Galaxy Tabs using Knox / Intune for a couple of years now. Running in Corporate Dedicated / KIOSK mode Multi App (to have QuickSupport available as well).
Recently we're seeing devices (a pattern emerges of this applying to all freshly rolled out devices, although we've seen it on ~5% of older devices as well) where the Web App doesn't open up in full screen mode anymore. No redirects are happening and all content is being loaded from the Web App URL (meaning no external calls).
What should we chase next in troubleshooting?
Which browser are you using?
If you use Edge, you could try Chrome as the default app. Then you could at least narrow down whether it's due to the app or the configuration.Ensure the Web App configuration in Intune is correct. Check for consistent firmware and Knox versions across devices, and test deploying the app in a new profile. Hope it helps!
