Forum Discussion
Can you skip network connection in Android Enterprise Edition?
I think you'll need to speak to Samsung on this.
If the devices are showing correctly registered in ZT either via IMEI1 or SN & hardware details, and the config is assigned, it sounds to me like a bug in the build missing a step.
Are you buying enterprise edition models or anything outside of standard off-shelf devices from a normal retailer?
Are you able to flash/update with e-FOTA or OTA these devices to their latest builds and verify the behaviour still happens?
I think you'll need to speak to Samsung on this.
If the devices are showing correctly registered in ZT either via IMEI1 or SN & hardware details, and the config is assigned, it sounds to me like a bug in the build missing a step.
Are you buying enterprise edition models or anything outside of standard off-shelf devices from a normal retailer?
Are you able to flash/update with e-FOTA or OTA these devices to their latest builds and verify the behaviour still happens?
Are you buying enterprise edition models or anything outside of standard off-shelf devices from a normal retailer?
We are buying enterprise edition only.
I haven't tried to update them to the latest build because the customers are using the phones on daily basis but will definitely give it a shot.
I have now opened a ticket with Samsung and they think (not sure) that these phones are missing a GSM update.
Thank you for all the help replies and info!
