Forum Discussion

Level 2.0: Eclair

3 months ago

Google Messages App: SMS to shortcode not able to send

Our Provider (Vodafone Germany) is using a SMS shortcode number to be able to order an upgrade on dataplans by sms. Once the monthly contract plan (e.g. 1 GB) have been used users will receive a sms ...

Google Community Manager

3 months ago

Hey weberda,

Great to hear from you, I hope all is good.

Thanks for sharing this, it's an interesting one. The good news is I've been able to find an internal ticket already open and more importantly it has had a fix already applied a few weeks ago.

Regarding the roll out, if you are not seeing this already working I would check/keep an eye out for new versions it's slightly depends on few different factors. I'm going to see if I can get a bit more clarity on this, but hopefully this useful.

Hope to hear from you soon.

Thanks,

Lizzie

weberda

Level 2.0: Eclair

3 months ago

Hi Lizzie

thanks for reaching out! Great to hear that there is already an internal investigation ongoing.

I am participating in the beta of Google Messages app and just installed a fresh build. Unfortunately the issue is still there. Installed version messages.android_20250701_01_RC00.phone_samsung_openbeta_dynamic

Did you find out any more details on this and the release of a fix?

Thank you, I appreciate it!

Daniel