Forum Discussion
Samsung Devices: Can't call from a personal app
- 3 months ago
Hi weberda, Leank, rbzn, joe_g094 and clivinghouse (and welcome to the community!)
I've heard back from the team - they want to thank you for the detailed report and information you've provided.They are aware of this behaviour affecting Samsung COPE devices, and they understand the concern, particularly regarding the impact on emergency calling functionality.
Google located the root cause and fixed the issue with Q3 build, per our tests, it is not reproducible on Pixel devices with the latest build.
Please check with your device manufacturer when they are planning to release a firmware update to comply with the latest AOSP build.
For more details on build versions, please check this link: https://source.android.com/docs/setup/reference/build-numbers#source-code-tags-and-buildsI want to thank you for your collaboration and patience - much appreciated 😌
I hope this is helpful - please let us know how you all get on and if you need anything else from us!
Thanks again,
Emilie
Same issue also in our Environment. (COPE, MS-Intune)
It seems that this really just applies to A-Series Devices, no single report from S-Series Users.
- Emilie_B3 months agoGoogle Community Manager
Thank you for flagging you're experiencing the same issue w4lter - I'm waiting to hear back from the team and will keep you all posted :)
- joe_g0943 months agoLevel 1.5: Cupcake
I have a user with an S22 Ultra that is a personally owned with work profile that is experiencing the same issue, plus the report above from the user with an S24. Seems to not just be A-Series devices.
Related Content
- 5 months ago