Forum Discussion
Zero Touch Portal to MDM devices show as User Owned - Why?
"Note: If your organization deploys Android devices with zero-touch enrollment or a user assigns ownership to the company during device setup, the devices aren't listed in the company owned inventory unless you add them."
Unfortunately it appears to be the way it is with Workspace at the moment. Reach out to their support and raise a complaint 🙂
Your reseller can define the config to be chosen when they register the devices into your Zero-Touch portal, they just have to add the profileid in the CSV they upload for registering. You may need to provide this ID to them and can be found in the ZT-Portal in the list of configurations.
So, one step instead of 2.
https://support.google.com/work/android/answer/7514005?hl=en#:~:text=modemtype%2Cmodemid%2Cserial%2Cmodel%2Cmanufacturer%2Cprofiletype%2Cprofileid
They are adding a Profile ID
The devices are in the ZeroTouch portal but when they enrol into Google Workplace they still show as User Owned and you manually have to change then to Company owned which seems nuts.
