Zero Touch - Enterprise default configuration not applied automatically

[EndUserTechCBC]

Hi,

Having problems with new devices getting added to our ZeroTouch portal with the 'enterprise default configuration'.

They do not get provisioned with any profile, and ends up asking for QR code at setup time on device.

Even though i have assigned a configuration as the standard configuration under the configuration "blade".

If i assign the same configuration directly / manually later to a device, it works just fine, but that kinda removes the automation out of this process.

So are we missing something or why it's not working?

ALSO, how can we get notified by email when new device are added to the portal ?

Thanks,

Francois 

*[Title update - moved by admin to make new topic]

[jasonbayton]

Hi @EndUserTechCBC 

It sounds like the integration between the EMM and ZT hasn't passed over the relevant enrolment token. When this happens it will provision up to enrolment and then ask for a code/scan. 

Are you able to verify the integration is correct?

There are no alerts unfortunately when devices are added. That's a good feature request for @Lizzie 

[Lizzie]

Hey @EndUserTechCBC,

Thanks for your post here and welcome to the customer community. I thought it would make a good topic on it's own, so I hope you don't mind I've moved it out and here is the direct link to find it. I've used the title at the top of your message, but let me know if you'd like something else.

Thanks for this @jasonbayton, this is great suggestion. I'd love to hear more on how you'd like this to work - perhaps in a new thread. 

Lizzie