Forum Discussion

ROVI's avatar
ROVI
Level 1.5: Cupcake
9 months ago
Solved

The customer reported to us a problem with contact SMS which is not displayed on the personal side (only the numbers are displayed but not the names of the contacts)

The customer reported an issue to us: on the personal part of his phones, business contacts are no longer displayed across his entire fleet when users receive SMS from business and personal contacts ...
  • Lizzie's avatar
    Lizzie
    4 months ago

    Hey everyone,

     

    ROVI, bpope-verizon, weberda, Michel, sbowlestx, Moombas, kEvaR, Titouan 

     

    I have some good news, this now looks like a fix has been rolled out. 🎉 Please can you test this out on your end and let me know how it's working for you? 

     

    Looking forward to hearing from you. 

     

    Thanks,

    Lizzie

     

sbowlestx's avatar
sbowlestx
Level 1.6: Donut
9 months ago

 

this is the version that works for us.  As soon as we upgrade the work contacts go away within 30 minutes.  

Titouan's avatar
Titouan
Level 1.5: Cupcake
9 months ago

We use this version : messages.android-20240930-04-RC03.phone-samsung-dynamic.

This version has a problem displaying contacts