Forum Discussion
Can you skip network connection in Android Enterprise Edition?
I think you'll need to speak to Samsung on this.
If the devices are showing correctly registered in ZT either via IMEI1 or SN & hardware details, and the config is assigned, it sounds to me like a bug in the build missing a step.
Are you buying enterprise edition models or anything outside of standard off-shelf devices from a normal retailer?
Are you able to flash/update with e-FOTA or OTA these devices to their latest builds and verify the behaviour still happens?
To my knowledge and based on actual testing, because Zero Touch relies on the device connecting to Google's servers over the internet for verification, even if the setup wizard initially opts for an offline configuration, once the device connects to the internet, the system, through Google Play Services, detects Zero Touch settings and will mandates a forced reset of the device.
Totally true.
If devices are enrolled without internet connection as a normal consumer device, as soon as the device is going online and gets detected by ZTP it will get a notification that the device will force a wipe in ~2 hours.
It could be, that this won't happen if the device is connected to a restricted network where no access to Google-Services is given (just an assumption) but to the rest of internet but never tested that.
Yes I have come to understand how ZTP and the device talk and work with each other.
Though, my question remains:
Isn't this policy / feature (that you MUST connect to a network) by default set to TRUE for all Android Enterprise? Or is it different based on Android version?
We have over 40 devices uploaded to ZTP six months ago but when started and connected to internet nothing happens. And still my question remains about the mandatory internet connection at the initial startup and set-up of the device.
Isn't this policy / feature (that you MUST connect to a network) by default set to TRUE for all Android Enterprise? Or is it different based on Android version?No, as you can use them as a COPE or BYOD if you want. Especially the BYOD won't need a network connection during enrollment.
I believe the issue arises from a mismatch between the data uploaded to the ZT portal and the information present on the device end. For instance, the data uploaded to the ZT portal might be IMEI1, whereas the data retrieved on the device end is IMEI2, which typically indicates an OEM image problem.
Regarding your question, I agree, you can refer to https://support.google.com/work/android/answer/10513641?hl=en"
Okay but after we wipe the device completely and remove it from ZTP it reupload it. It works. I mean the image doesn't change, it's still the same image even after the wipe.
Also I can't explain why I can skip the network connection on these devices specifically and I couldn't do it with my other test devices. They have the same android version.Logically if it's enterprise version you shouldn't be able to skip the network connection, during the first time setup.
