Forum Discussion

Moombas's avatar
Moombas
Level 4.1: Jelly Bean
2 years ago

Not able to print from Google Docs

Hi all,   we provided Google docs, sheets and slides to our devices. We set managed app config (allow of using printing api and usage without Google account). We noticed now that printing is poss...
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ReeceK's avatar
ReeceK
Former Community Manager
2 years ago

Hi Moombas 

 

I hope you're having a great Monday!

 

I wanted to double-check with you: Have you successfully printed via Google Docs before? Also, have you checked with your colleagues to see if this is a problem specific to you or if it's affecting others in the company as well?

 

Thanks, Reece

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    2 years ago

    Hi ReeceK,

    we tested on several devices (my test device and even devices out in production).

    All look the same. Sheet and slides are fine but docs doesn't show up this option on the devices.

    • ReeceK's avatar
      ReeceK
      Former Community Manager
      2 years ago

      Hi Moombas 

       

      Thanks for the update. 


      Interesting, I will do some investigating on my side and see if it is a known issue. 

      I will keep you up to date once I hear more. 

       

      Thanks,
      Reece

      • ReeceK's avatar
        ReeceK
        Former Community Manager
        2 years ago

        Hi Moombas 

         

        Just to confirm, is the option just not appearing? and have you checked if Google Docs is on the latest version?. 

         

        Thanks,
        Reece