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Level 1.6: Donut
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Re: Work Profile Store Empty
in the regular play store app the apps show up when searched for them and can be installed as you would expect but in the work profile the only "app" is the "Hot Air Balloon" game you can play when the store is not working. to test it I installed outlook and signed in with the email account and it then prompted that our company is managing the app as expected, when I told it to keep the account it gives me an error saying I must install the Intune company portal app which is already installed, configured, and device is marked compliant.2.8KViews0likes0CommentsWork Profile Store Empty
We are setting up and deploying Android Enterprise through Intune but are having issues where the test devices are unable to access any items in the Google Store. when opening the Google store app it shows no apps and has an Error Code DF-DFERH-01. I opened a ticket with Microsoft for this issue and they have escalated it and determined the issue is not on their end and told me to reach out to you. Here's some background on what I am working with: Device: LG G8 ThinQ Model: LM-G820UM Android Version 12 Software Version: G820UM40a Apps Setup to install required: Microsoft Outlook, Microsoft Authenticator, Adobe Acrobat Apps Setup as available: Microsoft Word, Microsoft Excel Play Store Version: 40.7.29-31 device had been factory reset multiple times with no changes to the issue, setting it up with the Device Administrator works fine however the other device we are testing with is a Samsung that the Device Administrator does not work with.2.8KViews1like7Comments