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TomasC
Level 1.6: Donut
Joined 2 years ago
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Re: Unwanted devices registered in Zero Touch - how to see which reseller added them ?
1st: we have automatic MDM config for specific resellers, so their devices are approved automatically 2nd: no idea, it was just one-time issue hopefully, so we rather solved it quickly due to the business outage, rather than finding the reason of restarts. Business is cruel and wants everything repaired immediately 😄 But if this happens again, we will definitely analyse more.1.6KViews0likes0CommentsRe: Unwanted devices registered in Zero Touch - how to see which reseller added them ?
Many thanks ! The export worked ! I was not aware its there 🙂 Regarding ZT vs SOTI - we are using 3rd party compliance partner in Intune, so the devices are in SOTI marked as corporate, so we dont want them in ZT, because this causes multiple unwanted restarts etc... Thanks a lot for your help.1.9KViews1like0CommentsUnwanted devices registered in Zero Touch - how to see which reseller added them ?
Hi, we are working with multiple resellers across the globe. These days, we had an issue, where some of the Zebra devices were registered to Zero touch, which ended in restart-loop, because they are in SOTI and cannot be in ZT together. So I removed them from ZT, but I want to prevent this situation happening again, so I need to know which reseller registered them and give hime a little "training" what he can and cannot do. I didnt found any way how to see the history in ZT portal. Thank you.Solved2KViews0likes4Comments