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Paulie
Level 1.5: Cupcake
Joined 12 months ago
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Pre install Android updates on Samsung (COPE) devices
Hello all, I am new to the forum so hopefully I posted in the right location. I have a question about Samsung devices (ex. A22, A53, etc.) in a business scenario of a healthcare provider. When a new (COPE) device gets ordered the devices comes preinstalled with an Android version, the device goes in stock and a few months later an user needs a new one. We would like to preinstall periodically the latest version so that the rollout/handoff of the new device takes less time. Current scenario is that the user comes, we take a phone out of our stock, during the OOBE setup you first have to login with a Google or Samsung account before updates get installed. The installation of updates sometimes takes over an hour during this time the user has to wait, or they have to come back. We also have lots of iPhones and we update them with a MacBook. We are looking for a simular solution but I cannot think of one, so I thought lets ask others. Maybe someone has a brilliant idea. PS. I have managed Windows and Intune for years but lately I am also supporting mobile devices. So if I make a noob comment please correct me.Solved793Views0likes2Comments