Need Help with QR Enrollment for Multiple Devices in Educational Environment – Is External MDM Required?
Hi everyone, I'm managing a large number of Android tablets in an educational environment. I'm trying to enroll the devices using Android Enterprise with QR code enrollment, but I'm having trouble getting the QR method to appear. So far, only Zero-Touch shows as an option, but most of our devices were not purchased through Zero-Touch resellers, so we can't use that method. My main question is: Is it strictly necessary to use an external MDM (like Miradore, Intune, etc.) to generate the QR code, or is there a way to create and use it directly from the Google Admin console or natively through Android Enterprise? We want to deploy the tablets efficiently and avoid entering accounts manually. Ideally, each device would automatically enroll with our managed Google Play account by scanning a QR code after a factory reset. This is especially important in a school context, where we have many students and limited time for configuration. We are already registered in Google Workspace, and the tablets are in a dedicated organizational unit for students. The admin account is managed, and we are using the Android Enterprise platform linked to our domain. For reference, here are two YouTube videos showing the configuration steps I followed (which reflect our current setup): https://www.youtube.com/watch?v=jI-C_y1u8jE https://www.youtube.com/watch?v=h__pvfp559Q Any advice or clarification would be greatly appreciated. Especially if there’s a native way to enable QR enrollment without needing a full external MDM platform. Thanks in advance!
Zero Touch Portal - Error Message
Hi Team, I have created a new configuration item and linked it to Microsoft Intune token. Then I have decided to remove the Intune token configuration before removing the configuration file from Zero touch (which I dont think it should matter). Then I went to remove the configuration item from Zero touch and was getting a strange error message, see below. Now I'm left with a configuration item in Zero touch that I can't remove. Can someone please help or reach out, that would be great. Also, let me know if there is anything else you require from my end.No Response After Submitting Android Enterprise Contact Form
Dear Android Enterprise Team and Community, I hope you're doing well. I submitted the “Get in touch” form on the Android Enterprise website and received the confirmation email on May 30, which I have already responded to. However, I haven’t received any follow-up or contact from a specialist since then. We are exploring Android Enterprise solutions for our business and are interested in understanding the next steps to get started. Could someone from the team or community please assist or guide me on how to proceed? If additional information is required from my side, I’d be happy to provide it. Thank you for your support. Best regards, Deepak Alobha Technologies Pvt Ltd (This post was edited to remove personal information, in compliance with our guidelines)
Play Protect Blocking Custom DPC Apps — How to Get Approval or Alternatives?
Hi everyone, I'm a developer who helps enterprises build custom DPC (Device Policy Controller) Reference Documentation apps to manage Android devices based on their unique requirements. Recently, Play Protect has started blocking the installation of custom DPC apps, even when these apps are signed and used internally. The warning claims the app may pose a risk due to access to sensitive data - even though it's strictly for enterprise use. To make things more difficult: Google is no longer accepting registration of custom DPC apps with Android Enterprise, which limits official distribution and management options. Android Management APIs don’t support all use cases, and also have quote limit. I’ve applied twice to join the Android Enterprise portal to build a SaaS-based device management platform, but both requests were rejected without a clear reason. My questions for the community: Is there any official way to get a custom DPC app approved or whitelisted by Play Protect? Are there any alternative ways to manage Android devices at scale (outside of AMAPI or legacy EMM)? How can new developers or startups gain access to Android Enterprise features when onboarding is currently restricted? Any help, direction, or shared experience would be greatly appreciated. Thanks, Kulwinder
Google services
We have a cloud customer on SoTI mobicontrol who wants to block all outbound traffic in their firewall and only allow what is strictly required. I’ve provided the customer with the official system requirements for SOTI MobiControl and Android Enterprise. However, the customer is only familiar with managing Apple devices and is looking to open the absolute minimum necessary for Android Enterprise to function — particularly avoiding wildcard domains (*) where possible. Can anyone help clarify which Android Enterprise network requirements are actually essential, especially when it comes to Google services, and which ones we can safely leave out? No file sharings, and remote control will be allowed by the customer.
unable to enroll the Samsung S25 ultra into Intune as BYOD.
Hi Team, We are unable to enroll the Samsung S25 Ultra devices in Intune as BYOD. We are getting the "Can't add work profile " error during the enrollment process. So far we received couple of requests for same issue and the affected users count is increasing day by day. We have reached to Microsoft team as well, they suggested to check with Samsung team.
AE managed apps are not auto installed on devices after device enrollment
Hello, We manage Android mobile devices with an Ivanti MobileIron MDM. For the past few days, we have been experiencing issues with forced installations—they are no longer being pushed to our devices (silent install). Ivanti has indicated that Google support tickets have been opened. Bug referenced at Ivanti: It shows gms complaining about bad authentication in bugreport: [RequestTokenManager] getToken() -> BAD_AUTHENTICATION. App: com.google.android.gms, Service: oauth2:https://www.googleapis.com/auth/experimentsandconfigs Current understand of possible cause is that when issue occurs, google play account failed to got authenticated and re-auth could not recover it properly in time. Resolution We have several tickets open with google for now, and working with google on this issue. Google ticket number: 399818918 398768257 395681748 393388830 Google is rolling out a backend fix. Do you perhaps have more information about the issue and/or its resolution ? Are other people affected ? Thank you in advance for your help :) Adam
Emergency: My zero touch customer account is terminated and I am not able to unclaim or reassign my devices.
Hello team, Right now i am in a huge trouble as my zero touch account is terminated and i am not able to unclaim the registered devices. Android enterprises team had sent us the mail on 27th of feb 2025 and they mentioned about the termination of zt customer account will be effective from 12th of may 2025. But they did not mention that the imei number will not be unclaimed after that. Kindly help me in this regard. Because the reseller account is also being terminated with this. So we have nothing to unclaim the devices. Kindly help us to recover our customer account as we are in trouble.The Ongoing Evolution of Android: Where Do We Go From Here?
Android has come a long way since its early days, evolving from a basic smartphone OS to a powerful platform that powers billions of devices worldwide. With every major release, we see improvements in performance, security, design, and user experience. From Android’s open-source flexibility to the introduction of Material You and AI-driven features, the platform keeps pushing the boundaries. One of the strengths of Android has always been its customization. Users love being able to tweak their device—from launchers and widgets to ROMs and root access. However, as Android becomes more polished and secure, some of these freedoms have become more limited. Is the trade-off worth it? Another topic worth exploring is Android’s fragmentation. While it gives manufacturers flexibility, it also creates inconsistency in updates and app performance. With initiatives like Project Treble and Android One, Google has made strides, but are we seeing real results? And now with AI integration, foldable phones, and powerful chipsets becoming the norm, it’s exciting to think about where Android is headed next. What are your thoughts on the current state of Android? Are you satisfied with the direction it’s going, or do you miss the old Android freedom? What improvements would you like to see in the next version? Looking forward to hearing everyone’s thoughts!
Oneplus Nord CE4 not in Android Enterprise Recommended (AER) devices list
Hello Everyone, I've noticed that the OnePlus Nord CE4 is not included in the Android Enterprise Recommended (AER) devices list, which can be found here: https://androidenterprisepartners.withgoogle.com/devices/#!?search=Oneplus. While the OnePlus Nord CE3 and CE4 Lite are currently listed, I'm curious to know when the OnePlus Nord CE4 might be added. Could someone provide insight into whether the OnePlus Nord CE4 will be added to the AER list in the near future? Your guidance would be greatly appreciated.
