Enrolment
177 TopicsAndroid 15 Setup Wizard loops at “Accept Google Services” on Lenovo Tab M11 (TB311FU)
Hi all, I'm running into a blocking issue provisioning brand-new (and factory-reset) Lenovo Tab M11 - TB311FU devices on Android 15 with Android Management API (fully managed / dedicated, kiosk). On Android 14 everything worked fine with the exact same policy and enrollment flow. The issue only started after updating to Android 15. (this is my test device, i constantly factory reset it) Expected behavior: Standard QR (6-tap) provisioning to proceed past the “Accept Google Services” screen, install Android Device Policy, enroll to my enterprise, and apply the kiosk policy, install app, and done. What happens instead: After Wi-Fi and scanning the AMAPI QR token, Setup Wizard reaches “Accept Google Services”. Tapping Accept shows a spinner, then it returns to the same screen (loop). I simply cannot get past this point. If I reboot at this point, on the very first Welcome screen the device sometimes becomes unresponsive (neither 6-tap nor “Next” reacts) until I factory reset again. Is there a known Android 15 Setup Wizard issue that can cause a loop at “Accept Google Services” on Lenovo TB311FU? Any workarounds you'd recommend to get past the acceptance loop? When factory resetting, and setting up the tablet without scanning the qr code, i get past the Google Services no problem. When i install via qr-code on new fresh never used before tablets, that come pre-installed with Android 14, i don't have any issues. Same policy, same everything... except the Android version. Thanks in advance! /B11Views0likes2CommentsPlay Protect Blocking Custom DPC Apps — How to Get Approval or Alternatives?
Hi everyone, I'm a developer who helps enterprises build custom DPC (Device Policy Controller) Reference Documentation apps to manage Android devices based on their unique requirements. Recently, Play Protect has started blocking the installation of custom DPC apps, even when these apps are signed and used internally. The warning claims the app may pose a risk due to access to sensitive data - even though it's strictly for enterprise use. To make things more difficult: Google is no longer accepting registration of custom DPC apps with Android Enterprise, which limits official distribution and management options. Android Management APIs don’t support all use cases, and also have quote limit. I’ve applied twice to join the Android Enterprise portal to build a SaaS-based device management platform, but both requests were rejected without a clear reason. My questions for the community: Is there any official way to get a custom DPC app approved or whitelisted by Play Protect? Are there any alternative ways to manage Android devices at scale (outside of AMAPI or legacy EMM)? How can new developers or startups gain access to Android Enterprise features when onboarding is currently restricted? Any help, direction, or shared experience would be greatly appreciated. Thanks, Kulwinder499Views4likes10CommentsBug? G-board removes additional languages post BYOD Enrollment?
We noticed a strange behaviour, If G-board has additional languages added apart from English like Polish or German, post enrolling into a work profile, the additional languages disappear from the keyboard. I was able to reproduce with Intune, WorkspaceOne and even TestDPC app. This is true even if no Device Restrictions are applied. It seems like a bug. Has anyone else seen this issue?14Views0likes0CommentsLooking for solutions to assist in Bulk Management (Wipe) of Android Enterprise devices
Hi everyone, I'm turning to the community to see if there are any solutions being used out in the wild that assist with bulk wiping Android devices. I suspect that what I'm asking may not be possible - mainly due to the nature of Android Developer Options, USB Debugging etc. - but I've been I've been tasked by our management to investigate and possibly propose a solution. As an example, we currently use several Cambrionix ThunderSync3 16 port devices to DFU both iOS and macOS devices but they don't offer a similar solution for Android. Are there any solutions that can be used either in tandem with docking stations like Cambrionix or some other. Our use case is Work Managed and we use Omnissa Workspace ONE UEM to manage the devices. The devices themselves are Pixels and Samsungs. and each device is loaded into either the Google Zero Touch Portal or the Samsung Knox Portal. The expectation is that when a large number of Androids are returned for whatever reason, we'd like to be able to plug the device into a "station" and programatically wipe them en masse. Personally, I think we need to simplify our returns process and use the MDM in a controlled environment but I have to have asked these questions, due diligence and all that. Thanks in advance for your input.25Views0likes3CommentsMax number of devices in single .csv file
Hello, I was searching for a precise info, but i cant find any official info, and unofficial sources are not precise, to say the least. How many devices can I upload to ZTP from resseller portal using a single .csv file? I have found that limitations are 30, 50, 60 devices per one file, or that the limitation is the size of the file- 50mb. The problem is, probably i will need to add tens of thousands of devices, and maximum 50 devices per one .csv is a big limitation in that case. Or is there any other way to add very large quantities of devices?Solved38Views0likes4CommentsDisable random mac address during EMM enrollment
My company is trying to provision tablets via headwind MDM. We have no problem on some of our networks, but the location they are being provisioned at at-scale have a strict no-random-mac address rule on their network. Thus far I have been unable to figure out how to create a QR code that will disable random mac address on the SSID of the network the device connects to when enrolling in our MDM. Is there a field I am missing? Surely there must be a way to overcome this.140Views0likes12CommentsOrganization reached its usage limits, your work profile can't be set up.
We have a fleet that is managed with Android Management API that we use for pre prod testing. We started getting `Organization reached its usage limits, your work profile can't be set up` error recently in this enterprise. It had about 800 device when i did the list devices call. I have now removed the older devices and the list device call now returns 84 devices, but I still see the above error when trying to enroll new device. Its been about 2 days since i deleted the devices. Also been about 2 days since i have filled up https://docs.google.com/forms/d/e/1FAIpQLSf4VCzblf27V6jx1_iFt7lD1WjyCDpSDzQcxunTbQdbkEGG4Q/viewform to increase the quota for registered devices. Is there any way to investigate this issue? Can I check the registered devices qouta anywhere in GCP console? Are there any other case where I can see this error? I am seeing this error for both work profile and fully managed device.Solved77Views0likes5CommentsZebra HC50, HC20, TC21 - Zero-Touch enrollment isn't available. Check your internet connection and try again
We experiencing issues where we currently are unable to proceed with the enrolment of our Zebra devices to our EMM (WSOne). When we boot the Zebra Handset we get an error Can't finish setup. Zero-touch enrollment isn't avaialble. Check your internet connection and try again. We've tried from different network but getting same error. Their was another post about the same issue affecting Samsung S series devices which apparently samsung has fixed. Not sure how we get that fixed for the Zebra handsets508Views0likes3Comments