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86 TopicsClarification on DPC Policy
After numerous support tickets saying Google Play Protect has blocked our DPC app from being installed with the QR code I found this site and from what I understand there was a change at the start of this month that was only advertised to Google Enterprise Partners regarding who can use QR code enrollment and other Android APIs in their app. Applied for EMM/DPC account twice and each time less than 12 hours later denied with "On reviewing the information that you have submitted in your application, your organization does not meet the requirements to enter the community." I have explained that we have contracts with companies (which we are now in breach of) and are in talks with the Military for a custom DPC solution. RRiVEN LLC has been a company since 2011 and our DUNS profile reflects that. I have read https://developers.google.com/android/management/permissible-usage https://developers.google.com/android/play-protect/warning-dev-guidance#android_enterprise_dpc_enrollment and https://support.google.com/work/android/answer/16694822 We are not a financing solution, we are not for monitoring or eavesdropping, and we don't install apps/services on devices. Unsure why our application keeps getting denied. Like most major changes the Android Enterprise team has handled this poorly and as you can see from all the posts this is impacting a large number of people. If there is an aspect we need to change about our app we are open to making that change but we don't know why we are getting denied. We need any help we can get before we are sued for breach of contract. Who can help us?Solved4Views0likes1CommentTech Newbie interested in mobile cyber security, after multiple hacking events, seeking suggestions, tips, advice etc, to get involved.
Hello All, I am looking for advice, tips, suggestions, or helpful info, to begin a career/ journey into the world of Mobile Cyber Security and Tech. My interest was sparked after multiple hacking events that were very damaging to my life, my digital life, my work life, my relationships, my mental, physical, and emotional health, my data, information, and intellectual property of my business, and more. Now I am being pulled to learn how to protect myself first, and second so that I may be able to help others. I guess Ethical Hacking is the term. Any info helps. Thank you, Androidc3po76Views1like3CommentsRejection From AM-API initial quota approval
So, we were developing our EMM solution (almost done), and now for deployment purposes, we had to apply for an initial quota via the form. apparently we got a rejection email, stating the use case violates the permissible usages which i've ready and doesnt look like we do. I'd like to reach out to those folks (or if someone can help me connect to them) and try to understand their POV and clarify in case of any mis-phrasing from my side (since english isn't my first language) Regards, Rino JamesSolved47Views1like3CommentsAccent on french keyboard has changed in Android 15 (and also 16)
Hello, Since android 15, some characters are not taken into account correctly. For example the tilde character is showned on top if you use an external keyboard (Alt Gr + "é") and is showned on the middle of the character if you use the onscreen keyboard. Example in android 16 (but 15 seems to be the same): On external keyboard: "˜" On onscreen keyboard: "~" In our barcodes we sometimes use this character and thus it is an issue after updating to Android 15 the devices in production. does other French people see this or any character change ? (It seems the "¨" also changed) Lizzie , is there someone in your contacts we can discuss / exchange with on this topic ?106Views0likes4CommentsUpdating the Device Art Generator (Device Frame)
The Device art generator is a great tool for people who don’t want to install Android Studio just to take some framed screenshots for documentation use. There are third-party apps that can do this too (Snapmod), but I was wondering if the developers at Google could give the Device art generator some well-deserved love and update it to include Pixel 10 frames? Thanks. (Google) Device art generator: https://developer.android.com/distribute/marketing-tools/device-art-generator 3rd party option: https://play.google.com/store/apps/details?id=cn.gavinliu.snapmodSolved189Views0likes8CommentsRestoring Data on a Fully Managed (Device Owner) Android Device During Enrollment
Hello everyone, I’m testing the setup (enrollment) of a Device Owner / Fully Managed Android device, and I’ve run into a question about restoring data. When setting up a personal Android device, you typically get the option to sign in with a Google account and restore apps/data from a backup. However, when I try this on my test device with the fully managed (Device Owner) enrollment flow, it goes straight into the MDM provisioning process. I don’t see the Google sign-in page or any option to restore data from my Google backup. My questions: Is this the expected behaviour for Device Owner (fully managed) setups? Are there any official guides or best practices for restoring user data in this scenario (if supported)? Thanks in advance for any guidance or documentation links!149Views0likes3CommentsStruggling with Google EMM Partner Application No Clear Reasons for Rejection
Hi everyone, I’m feeling very disappointed and need some help here. We’ve invested significant time and effort into building an EMM solution that aligns fully with Google’s own guidelines: Built according to Android Enterprise requirements Obtained Expert certification for our team Have clients ready to onboard devices immediately Despite doing all of the above, our application keeps getting rejected with the reason: “Doesn’t Meet Program Requirements.” The problem is, there’s no clear reason provided for rejection. Without clarity, there’s no way to improve or move forward. Google has a 500 device limit before allowing scaling, but without program approval, our clients may suffer. We have already done certifications, built the platform, and proven readiness. Our TESTING PLATFORM is live. At this point, I honestly don’t know what else can be done. If there’s no path forward and no constructive guidance, I may be forced to open-source the entire project on GitHub and advise new developers not to invest effort into building an Android EMM solution, because the barriers are too high and unclear. I still want to find a way to bring this product to market but right now, the lack of transparency and guidance is extremely discouraging. Has anyone else faced this? How did you get clarity or escalate the case with Google? Any advice would be deeply appreciated. Thanks, Shailesh (This post was edited to remove the advertisement of commercial products or services, in compliance with our guidelines)Solved105Views0likes1CommentAndroid Developer Verification Requirements in AE
taking a page from jasonbayton's LinkedIn post I wanted to post and discuss the announcement from Google yesterday and their upcoming Android developer verification requirements. This is something that fully managed devices with customer supplied applications will run into, and it will cause issues on devices A while ago Google stated that they wouldn't scan customer-sideloaded applications with GPP if they were fully managed. See here: https://www.androidenterprise.community/discussions/conversations/is-there-any-way-to-disable-google-play-protect-gpp-from-an-emm-or-to-otherwise-/2507 Would this requirement fall under the same umbrella?216Views2likes8CommentsIs there an alternative way to perform the same function as UpdateApplication on Android 15?
Hi everyone, We are currently managing Samsung enterprise devices via Knox Manage under Android Enterprise DA mode (Device Admin) . Our in-house application previously used the UpdateApplication API to update itself silently without user interaction. This worked well under Android 14. However, after updating to Android 15, this API no longer functions. Based on the Samsung Knox SDK documentation, it appears that UpdateApplication is now restricted to Device Owner (DO) and Profile Owner (PO) apps. We have tried to assign all delegated scopes to our app via Knox Manage policy settings (Android Enterprise → App Restrictions → Delegated Scopes for Apps). Unfortunately, the API call still fails. ✅ What we’re looking for: - Is there any alternative methods that allows silent or managed updates of enterprise apps on Android 15, without being a DO/PO app? - Or is DO/PO elevation now the only viable path? - If so, is there an official onboarding flow or protocol to request DO/PO designation for an app via Knox Manage? Any guidance, references, or examples would be greatly appreciated. Thank you! — Environment: - Android 15 - Knox Manage (latest) - Samsung A9+ tablets - Device Admin mode93Views0likes2CommentsNo Response After Submitting Android Enterprise Contact Form
Dear Android Enterprise Team and Community, I hope you're doing well. I submitted the “Get in touch” form on the Android Enterprise website and received the confirmation email on May 30, which I have already responded to. However, I haven’t received any follow-up or contact from a specialist since then. We are exploring Android Enterprise solutions for our business and are interested in understanding the next steps to get started. Could someone from the team or community please assist or guide me on how to proceed? If additional information is required from my side, I’d be happy to provide it. Thank you for your support. Best regards, Deepak Alobha Technologies Pvt Ltd (This post was edited to remove personal information, in compliance with our guidelines)Solved368Views0likes18Comments