Looking for solutions to assist in Bulk Management (Wipe) of Android Enterprise devices
Hi everyone, I'm turning to the community to see if there are any solutions being used out in the wild that assist with bulk wiping Android devices. I suspect that what I'm asking may not be possible - mainly due to the nature of Android Developer Options, USB Debugging etc. - but I've been I've been tasked by our management to investigate and possibly propose a solution. As an example, we currently use several Cambrionix ThunderSync3 16 port devices to DFU both iOS and macOS devices but they don't offer a similar solution for Android. Are there any solutions that can be used either in tandem with docking stations like Cambrionix or some other. Our use case is Work Managed and we use Omnissa Workspace ONE UEM to manage the devices. The devices themselves are Pixels and Samsungs. and each device is loaded into either the Google Zero Touch Portal or the Samsung Knox Portal. The expectation is that when a large number of Androids are returned for whatever reason, we'd like to be able to plug the device into a "station" and programatically wipe them en masse. Personally, I think we need to simplify our returns process and use the MDM in a controlled environment but I have to have asked these questions, due diligence and all that. Thanks in advance for your input.
problematic re-enrollment following smartphone reset under Android 15
Hey Everyone, Since a couple of weeks, we are encountering a problem with the re-enrollment of devices that have moved to Android 15. our employees arrive on the next screen : I reproduced the incident under the following conditions : Step 1 , the device is enrolled on Omnissa WSP1 in COBO with personnal Google Account Step 2 , for some reasons, the device is erased (example : 10 errors code) Step 3 , the profil in KME or Zero Touch is Microsoft Intune & no more Omnissa Step 4 , It seems that the KME or ZERO Touch verification did not happen at the right time. Step 5 , our employees have to proove the use of the device like a personal device ! We didn't encounter this problem for devices in Android 13 or 14. The devices i used : Motorola g54 5G Android 15 V1TDS35H.83-20-5-5 security patch : 1 july 2025 Samsung A35 - SM-A356B Android 15 AP3A.240905.015.A2.A356BXXS5BYF3 security patch : 1 july 2025 We have several thousand devices left to migrate to Microsoft Intune, this new enrollment behavior is unacceptable for 100% company devices. Our fleet is fully managed in KME or Zero Touch. Can you investigate this incident? Chris
Managed configuration to Gboard has disappeared from MDM
The ability to apply a managed configuration to Gbaord has disappeared. We think this is due to a recent change to the Gboard app where Google has removed this ability. Environment: MDM = Omnissa Workspace One UEM (we are also hearing reports of this impacting SOTI customers as well) Rugged Zebra Mobile devices, majority running either A11 or A13 Leads: Managed App configs are still present on Chrome & ServiceNow Now Agent, hence why we believe this is not an MDM Console issue. We have escalated to Omnissa support anyway, who have in turn escalated to Google. Is anyone else seeing this issue?OEM Unlock toggle not available
Hi all, Recently joined the community, first time poster here. TL;DR at the bottom. Hopefully my question has a simple solution but I've looked everywhere (except here of course). I'll try to keep this as simple as possible. Everything is in UAT if that matters. The important bits: Pixel 8a Build BP1A.250505.005.B1 No SIM or eSIM Android Enterprise registered to my UAT Tenant I'm testing some scenarios for automating device compliance with Omnissa using Workspace ONE Intelligence. To test this successfully I'm going to need to flash back to an older Build and probably more than once for demo purposes. The OEM Unlock toggle is not available however, and I this is preventing me from doing my testing. I've read conflicting posts elsewhere regarding carrier unlock, SIM and/or eSIM etc. ADB is working fine but flashing older images is just not working. Any help from the community on how to get OEM unlock enabled would be greatly appreciated. TL;DR: Need to flash a pre 250505 build to my Pixel 8a. Can't toggle OEM unlock as it's greyed out.
High Priority mode takes 10 hours to update apps on devices
Hi everyone, In our MDM Workspace ONE UEM, we are conducting tests to update Google Play applications on corporate devices under the following scenario: New version of a managed app published in the Production track, deployed in High Priority mode to 100% of devices (no staged rollout). The Android devices have a profile installed with the "Auto update" payload configured to "Always auto update", with an all-day window so the update can occur at any time, ignoring the documented restrictions (https://support.google.com/work/android/answer/9350374?hl=en#zippy=). According to our tests, the device updates itself (without manual intervention) in around 10 hours on average. We expected the update to occur more quickly in this scenario, and we require greater agility for Production deployments. Is it normal to wait around 10 hours for an update in this scenario? Is there anything else we can configure to reduce the waiting time? Thank you very much, Vicente
Google Managed Play - Revoke app approval when app requests new permissions.
have a question regarding controlling the managed App version upgrade on device and restricting this via Google managed play https://play.google.com/work. Using managed google play app if I use “Revoke app..” option ( Refer screenshot), App will be unapproved from managed play store and removed from device Managed Private playstore followed by uninstallation from the device whenever there is new permission requested or new release has been pushed by app developer? OR App will be just unapproved from managed play store and will not impact any device already installed the app? 2. App getting Unapproved on managed playstore will see any impact on devices if the app was earlier pushed on Devices as the available app via EMM sol. like Intune. AirWatch ( not required / non-mandatory app) and device have not installed this app and now trying to install the app after this change on Google managed play https://play.google.com/work as unapproved? 3. After approving the app, will new update will be pushed to the device automatically if the app is already installed with old version or device has to reinstall this app with new version?Request for Android Community: Advice and Help on Playing Pre-Recorded Voice on Calls
To the Esteemed Android Developer Community, I am seeking your expert advice to understand whether my task is feasible on the Android platform. I aim to implement the following functionality: Task Description: Objective: I want to create an Android app that plays a pre-recorded voice message during a phone call. The app will: Automatically answer an incoming call when it is ON. Play a pre-recorded audio file stored on the user's phone (recorded by the user). Audio Content: “I am busy right now, call back after some time.” Disconnect the call after playing the message. Usage Scenario: This feature will be used only when the app is ON. It is intended for times when the user is busy and wants to inform the caller without manually attending the call. Key Requirements: Detect and answer incoming calls automatically. Play the recorded voice message to the caller. Ensure the caller hears the message clearly on their end. Disconnect the call programmatically after the message is played. Questions for the Community: Is this Task Feasible? Can the Android platform route a pre-recorded voice file to the call audio stream (STREAM_VOICE_CALL) so the caller can hear it? Are there technical or carrier-level restrictions that could prevent this functionality? Android APIs or Services: Are there specific APIs, such as TelecomManager, CallScreeningService, or AudioManager, that can handle this requirement effectively? Privacy and Legal Concerns: Are there any privacy or legal considerations (e.g., notifying the caller) that I should be aware of when implementing this feature? Compatibility Across Devices: How can I ensure compatibility across different Android devices and versions (API 26 and above)? Additional Information: Voice File: The pre-recorded message is stored locally on the user’s phone in a secure folder. App Activation: The functionality will work only when the app is manually turned ON by the user. Intent: This is a personal productivity tool to handle calls during busy periods. Help Needed: Advice: Can you confirm whether this task is achievable on the Android platform with existing APIs and hardware? Are there specific approaches or best practices to consider for implementing this? Code Implementation: I am looking to hire an experienced Android developer who can: Write fully working code to achieve this task. Ensure the solution is robust, privacy-compliant, and compatible across devices. I deeply appreciate the Android community's expertise and guidance. Your input will help me determine the feasibility and approach for this project. If you have any suggestions, insights, or are interested in developing this, please reply to this request.
Unlinking Zero-Touch from MDM provider
Hello. Some months ago we were trialing Android Zero Touch with two different MDM providers: Intune and Workspace One. We have now chosen Intune, but our ZT portal is still linked to WSO. By default devices will get the Enterprise Default Profile, and that means WSO. When I go to try and link Intune with the ZT portal, after choosing my Google account it says "Already linked" and "You can make changes at any time in Linked accounts". However, there doesn't seem to be an option to unlink from WSO from within the ZT portal, and I cannot find any "Linked accounts" button. I also don't have access to WSO anymore, as ours was a trial account and the trial has expired. So I can't log in to that and unlink it. How do we unlink our ZT portal from WSO? Can anybody from Google do it on the back-end? Thank you
