[Resource guide] Empowering your small or medium business with Android
Across our community, we see small and medium businesses (SMBs) in all shapes and sizes, each with unique and ever-changing technology needs. For a local plumbing firm, that might mean equipping technicians with durable devices for field work and ensuring customer data stays secure. For a growing online retailer, it’s about seamlessly managing orders and customer communications on the go. For every SMB, it’s a constant balancing act: empowering your team with the tools to be productive, while also maintaining robust security and keeping IT manageable. Android is a flexible solution designed with these diverse needs in mind. Below we’ve compiled a list of resources that explore exactly how other businesses are leveraging Android, and how it can help support your business. Tailored resources for your business Access our new collection of resources, created to support SMBs like yours: SMB security best practices guide (PDF) Learn essential security practices for your Android Enterprise deployment. One of the most critical challenges SMBs face is cybersecurity; according to Hiscox, 25% of small businesses go out of business after a security breach, for which the average cost is $200,000. This guide covers essential security practices and actionable insights to mitigate this risk, protecting your data, devices, and users. It's built to simplify security, making it more accessible for businesses without extensive IT support. [Attached below ⬇️] Why Android for SMB One-Pager (PDF) Gain quick insights with this concise, at a glance overview that showcases how Android directly tackles the biggest worries for small to medium-sized businesses. See which tools deliver proactive security and privacy, supercharge team productivity, and enable ease of use across operations. This is your go-to for a high-level strategic understanding. [Attached below ⬇️] Fast Facts Infographic (PDF) This infographic provides a visual breakdown of how Android Enterprise benefits SMBs. It highlights specific features like Google Play Protect’s advanced security (200 billion daily app scans), 7 years of updates, Google AI tools (Gemini, Circle to Search), Android Work Profiles, and zero-touch deployment. [Attached below ⬇️] Dedicated SMB website hub Visit our dedicated section for SMBs now live on the Android Enterprise webpage. This central hub delivers tailored content and resources, delving into how Android Enterprise features specifically benefit small businesses. See why other SMBs choose Android, and learn from their real-world experiences. [Visit the SMB website hub ↗️] Other useful community resources In addition to our new SMB-specific content, these existing resources touch on some of the unique challenges SMBs face: Boost user adoption: Building trust in your mobility deployment: Tips for building user trust and buy-in when implementing your management strategy. Securing your Business: Checklist for Android device off boarding: An easy to follow step-by-step of considerations when safely off boarding users to manage their digital footprint securely. Do you really need a long passcode on Android?: Best practice guidance to effectively secure endpoints, and how these integrate with other Android security measures. Navigating the Android Enterprise ecosystem: Learn about our vast ecosystem of carefully selected partners and how each of them are best suited to support you on your Android Enterprise journey. Introducing Device Trust from Android Enterprise: Understand how this new security solution extends the Zero Trust framework to all Android devices, making it easier to verify the security status of Android phones and tablets before allowing access to work apps and data, and ultimately enhance your security posture. We’re continuously working to provide relevant and impactful resources for small and medium businesses. Download the assets below to get started, and let us know what else you’d like to see in the comments. Ensure you stay updated with all new SMB-specific content and don't miss out on opportunities to share feedback on your mobile experience by following our new #SMB tag.
Samsung Secure Folder and DUAL messenger features - not available in COPE
Dear community, hope everyone had lovely Christmas time! I just wanted to raise one issue you also might been run into. It's about Samsung Secure Folder and Dual Messenger features on COPE enrolled devices. Unfortunately these features are not available in COPE enrolled Samsung devices. We used to have all 10k fleet enrolled as BYOD and Secure Folder/Dual Messenger features were/are available. Now only personal owned devices are enrolled as BYOD and corporate owned devices are enrolled as COPE method. Unfortunately there is no setting available for us to make this work on the COPE enrolled devices on EMM side. According to Samsung, they have not updated Secure Folder software in 5 years and and don't necessarily expect we will get any update. The "error message" is very misleading: "Security policy prevents the installation of Secure Folder". Because there is no security policy setup in EMM (Microsoft Intune) for this feature. It's just pure Samsung thing. As mentioned... Samsung Secure Folder solution does not work on COPE enrolled Samsung devices but nice surprise is that on ThinkPhone (Motorola) , Secure Folder works even on COPE. This also implies that Samsung really could make it work if they wanted to put in the development effort, as it is not totally restricted by the Android Enterprise architecture of COPE since the ThinkPhone is able to do it. But so far Samsung does not seem to still support this app much. More on this topic from here: https://communities.vmware.com/t5/Workspace-ONE-Discussions/Android-Samsung-Impossible-to-enable-Dual-Messenger-feature-or/td-p/2260737 -jarmo
