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Hey,Unfortunately there are no settings and/or no chance configure Widgets on COPE in MS Intune. There is specific setting in Intune restrictions config profile to allow/disallow Widgets for BYOD method.Is this problem tied only MS Intune or is this something for Google? Majority of our 10k fleet enrolled as  COPE and it's a big gap not having widgets available for Work Apps.ThanksJarmo 

{  "sessionId": "f4c0d024398047418e572f122a2dc627",  "errors": [    {      "errorMessage": "interaction_required: AADSTS16000: User account '{EUII Hidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '5926fc8e-304e-4f59-8bed-58ca97cc39a4'(Microsoft Intune portal extension) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: 6435aa15-7640-4daf-913c-1f49a6b9dd00 Correlation ID: 9d6a315c-ecce-4c9d-927a-9b4b4bc0bcc0 Timestamp: 2026-07-18 20:07:39Z",      "clientId": "5926fc8e-304e-4f59-8bed-58ca97cc39a4",      "scopes": [        "https://o365.servicecommunications.microsoft.com/.default"      ]    }  ]}

Hello,I have built a device management system using Android Management API. Devices are enrolled in Device Owner mode. After enrolling Samsung devices (especially newer models like Samsung A07), I noticed that Samsung Smart Switch does not work anymore. On older Samsung devices, Smart Switch works even after enrollment. But on newer Samsung devices, Smart Switch does not work once the device is enrolled as Device Owner. I am not using any third-party MDM solutions  only Android Management API. My questions: Is Samsung Smart Switch blocked automatically when a device is enrolled in Device Owner mode? Is this expected behavior on newer Samsung devices? Is there any policy configuration that allows Smart Switch to function while still using Device Owner mode?Is this a Samsung restriction or an Android Enterprise restriction?warning screen shot is  I would appreciate any clarification on this behavior.  Thank you.

Hey everyone, Just a quick note to let you know I'll be out of office from 20th July and back on 27th July. I'm heading to Verbier in Switzerland with my brother, so if all goes to plan I'll be back with some good stories (and hopefully all my limbs intact). While I'm away, the community is in very safe hands. ​@Rafa from the ChromeOS and Chrome Enterprise side will be keeping an eye on things, and ​@Lizzie will also be around if anything needs her attention. Any posts or messages will be picked up as soon as I'm back. Take care, and speak soon!Kirk

My email is not working I lkhow my account name and my password and code backup how can I resolve this problem???? 

Hi Community Team,I am experiencing an issue with wiinpkrgame.com when users try to access it through Google Chrome on Android devices.The website occasionally fails to load, gets stuck on the loading screen, or displays a connection error. The behavior is inconsistent, as the site may work correctly on other browsers or different network connections. We have also noticed that https://wiinpkrgame.com/ is affected only in certain Chrome environments, making it difficult to determine the root cause.Could this be related to recent Google Chrome updates, Android System WebView, HTTPS/SSL configuration, DNS resolution, browser caching, or any security policies that could impact website accessibility?I would appreciate any suggestions on how to troubleshoot this issue and ensure the website loads consistently for all Android Chrome users.Thank you!

So I have been going round and round in circles trying to understand how the Helper App works and triggers for End Point Verification and official documentation aswell as Gemini seem to say that in order for the Helper App to trigger a prompt for an end user to install it, you first need a rule in place that requires the visibility of signals only the helper app can see. I have been trying AV requirements in  rules etc but nothing seems to trigger the Helper installation. For context, this is required for BYOD extensions and so deploying the app is not possible. 

Hey, I’m trying to better understand this AMAPI release (May 2026), we currently have issues with our corporate owned personally enabled devices where if a users personal gmail account is added to the personal profile of the device if the device is reset via recovery mode the users pin / personal gmail account is required.We started using EFRP admin emails to bypass this so we could get back into our own devices, we’re a large organisation so users generally don’t reset devices before handing them back or hand them back to their manager who is unaware of our process.What I’d like to understand is what the below change did as after testing this it still seems to be the same that when setting the FRP admin emails setting to be not configured a recovery mode wipe still triggers consumer FRP.AMAPI improves Factory Reset Protection (FRP) policy handling on COPE devices by explicitly disabling FRP and clearing account lists when no admin emails are configured, preventing unexpected lockouts

Hello Android Enterprise Community,I am experiencing an issue where Google Photos does not appear on the Managed Home Screen (MHS) home screen, despite being correctly configured in the allow-list. I have already contacted both Microsoft Intune Support and Samsung Support, and I would like to share their responses and seek further guidance. EnvironmentDevice: Samsung Galaxy A25 5G (Model: SCG33)OS: Android 15Enrollment: Android Enterprise - Corporate-owned Dedicated Device (Fully Managed, Dedicated)Kiosk Mode: Multi-app kiosk (Managed Home Screen)MDM: Microsoft IntuneSymptomGoogle Photos (com.google.android.apps.photos) does not appear as an icon on the MHS home screen, even though it is correctly listed in the applications allow-list in the app configuration policy.All other apps (Google Maps, LINE WORKS, Samsung Camera, Phone, etc.) are displayed and working correctly on the same MHS configuration.What I have already verifiedGoogle Photos is assigned as Required to All Devices via Ma

Only my account was Owner for our Android Zero Touch portal, when I added another email, it changed my Owner role to the role I was assigning to the new user (Assigner) How do I get this fixed? Can’t find any way of contacting Google support to correct this, other than posting here.

Hello everyone,I'm looking for advice from anyone who has successfully joined the Android Enterprise EMM Partner Program.Our organization recently applied for the program but was informed that the application did not meet the required criteria. We understand that Google does not provide detailed feedback regarding application decisions.Afterward, we attempted to start the onboarding process again, but the Partner Portal consistently displays the following message after entering our valid D-U-N-S number:"Something went wrong! If this problem persists, please contact support."We contacted the Android Enterprise Community Team, and they replied that they cannot provide specific feedback or details regarding application decisions.I would appreciate hearing from anyone who has experienced a similar situation.Specifically:Is there a waiting period before submitting another application? Does Google reset the previous onboarding/application record, or should a new application be created? Has a

Hello,4 days ago a security issue has been discovered on linux and this time all posts says it is impacting Android. I’m waiting from Samsung on this (exchange with ETS already) but is there some infos somewhere from Google on this CVE ? the forum AI agent says this CVE is not on the data.CVE-2026-46242https://www.securityweek.com/proof-of-concept-exploit-released-for-linux-bad-epoll-root-access-vulnerability/ 

Apparently, Google has a new policy that only approved DPCs can be installed through QR Provisioning; otherwise, their installation will be blocked.Link: https://developers.google.com/android/play-protect/warning-dev-guidance#android_enterprise_dpc_enrollment The problem is that I am not able to understand how to apply for DPC approval. I found this page, but still not able to find out where to apply. Your help is appreciated. Thanks 

 We are certified Android Enterprise Mobility Management (EMM) provider and an authorized Zero-touch Reseller based in Bangladesh. We specialize in enterprise mobility, with our proprietary MDM platform, MobiManager, actively used by leading organizations for secure device management at scale. In line with the growing demand for secure and inclusive smartphone access, we’ve developed PayProtect—a custom Device Policy Controller (DPC) tailored to support EMI-based smartphone financing. This solution enables real-time compliance, device-level control, and robust protection against default, thereby minimizing risks for telcos, lenders, and retailers. Now we want to integrate Google’s Device Lock Controller (DLC) for built-in solution for better performance. So how can we make partnership Google’s Device Lock Controller (DLC). Thanks in advance.

I tried to create a new account but didn’t finish the process on the first day. When I came back the next day to complete it, I received the error message:ERROR_CREATING_USER – Portal user already exists for contactThis means the system has already linked my contact information to a portal user profile, even though I never fully completed the registration. Because of that, I’m unable to create a new account now. The incomplete registration seems to have locked my contact details, leaving me stuck in the process.