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Hi everyone,We are experiencing an issue and I'm hoping someone in the community has seen this or has a solution. We have multiple users reporting that their cameras freeze or experience significant video lag during Google Meet calls on their Chromebooks. The video feed becomes incredibly laggy and choppy, but the audio occasionally remains clear despite the visual glitches.Hardware Details: Ram: (8GB RAM). Processors Used: AMD Ryzen (e.g., Ryzen 5 series) and i5 Intel processors. ChromeOS Versions: 150.0.7871.213, 150.0.7871.185, and 149.0.7827.238. Behavior: The freezing can occur immediately upon joining a meeting or develop roughly 5 to 10 minutes into the call. Timeline: Started ~4 weeks ago (no issues prior to this). Support Feedback: We have an open ticket with Google Workspace Support. They noted high CPU usage during sample calls and suggested CPU temperature might be the culprit. However, our live monitoring shows CPU temperatures remain steady at around 50°C to 70°

크롬북 모델은 BUGZZY - HQLQ 입니다.계속 전원을 껐다켜도 '문제가 발생한 경우' 같은 오류 메세지 화면이 뜹니다. 학교에서 사용하는 크롬북인데, 제가 관리자 입니다. 문제 해결을 시도해 보려면 복구 프로세스를 시작하라고 해서 복구 프로세스로 들어가고 USB를 활용해서 복구를 해보려고 하였으나 usb 를 꽂는 단계에서 오류가 발생했다는 메세지가 계속 뜹니다. 안드로이드 휴대전화로 복구도 시도해보았으나 앱을 설치하는 QR 을 찍어보니 링크가 알맞지 않다는 말이 뜹니다. 

We’re in the process of submitting a new application for the Android Enterprise Partner Program for our organization, but we’ve hit a roadblock due to a technical issue during the D-U-N-S verification step.Every time we enter our valid D-U-N-S number, the portal shows the error:“Something went wrong! If this problem persists, please contact support.”Because of this, we can’t complete or submit the application. We’ve already reached out to the Enterprise Team via email, but haven’t received any response yet.

Hello Android Enterprise Community 😎We are currently evaluating the Samsung Knox Service Plugin (KSP) in an Android Enterprise environment managed through Ivanti EPMM, formerly MobileIron. As part of this evaluation, we would like to hear from organizations that are already using KSP in production.  We would be grateful for any real-world examples, lessons learned, best practices, or recommendations you could share. If possible, it would also be helpful to know which EMM solution, Samsung device models, and Android versions you are using. Thank you in advance for your feedback and experience!

Good morning, Asking here, as i find a lot of different info on the net. We run a hybrid solution of enduser devices, both windows and Chromebooks. Now, the problem is that we have certain apps that is different on Chrome and Windows, like the Citrix workspace. To make it more symmetric, we are thinking about the Citrixc HTML5 as an alternative, that would let veryone use the same app, and remove the confusion that occurs when users log inot windows and get teh Citrix app fir noth chrome and windows on their device. Do anyone have any experience with the HTML version? I read a lot about some serious limitations in certain features like video / audio, support for multiple screens etc? :) 

Hi, We recently moved to android enterprise with work profile (using Intune) for all of our android users. And we just found out that with android enterprise with work profile does not support wearOS yet so that our users cannot add their corporate email account (O365) to the outlook app on their samsung watch or pixel watch.we tried to contact microsoft about this and microsoft said that this is not up to Microsoft but it is up to Google Android whether they would like to support wearOS for work profile. Can Google confirm if they would like to provide some support for work profile in the future for wearOS as well? I know that any development of newly feature in android system are fully confidential but it would be good for android end users to know if Google has a plan to support this in the future or not.

Hi everyone, I’m trying to use client certificate authentication (mTLS) with Chrome Custom Tabs on Android. We want to automatically select the client certificate without prompting the user, and also ask for their username and password as part of the login process. This way, we can combine both certificate-based authentication and user credentials for device attestation. On desktop Chrome, this can be done using a policy like AutoselectCertificateForUrls, but it seems this doesn’t work on Android. If this is a known limitation, is there a way to request this feature from the Android or Chrome team?

Hello, My name is Stefanos Zisopoulos. I just wanted you to share your experiences with me about google business profiles etc. Ive made Google business profiles for other companies as Im an owner of a company helping other businesses grow.I just wanted to ask if I can get a certificate from Google or anything so I can show to my customers :D. I just hope any of you have any experience in this as Im a new guy here and Im trying to learn .Thank you all!  

Hi,We run a retail fleet of Android Enterprise dedicated (COSU) devices managed by Intune, with Entra shared device mode and no Managed Home Screen. Devices are Samsung Galaxy XCover6 Pro (SM-G736B), Android 15, build G736BXXSAFYJ3, enrolled via KME, with KSP Premium, KAI and E-FOTA. All our apps are on the KSP battery optimization allowlist.This is the same environment as these two earlier threads, but the symptoms this time are different, so I'm posting it separately:"Disabled apps" (Feb 2025): https://www.androidenterprise.community/android-enterprise-general-discussions-3/disabled-apps-1156 "Intune app disabled" (May 2026): https://www.androidenterprise.community/android-enterprise-general-discussions-3/intune-app-disabled-2570What happened this time (Aug 31, ~12:00 UTC+2, one device so far):Every Intune-managed app was disabled simultaneously: Intune app, Authenticator, Remote Help, Knox Remote Help, Knox Asset Intelligence, our POS app, our own settings app. Icons were greyed out

SummaryPublishing a private app via the Managed Google Play iframe embedded in Microsoft Intune (Apps → Android → Add → Managed Google Play app → Private apps) consistently fails with a generic "Can't publish app. Try again in a few minutes." UI error. Inspecting the underlying network request shows the backend RPC call returns an INTERNAL error code.EnvironmentIntune tenant: trial (Intune Plan 1) Managed Google Play enterprise: created via Intune's standard "identity" connection flow (no Google Workspace domain) Device tested against: Android, enrolled via Company Portal as Personally Owned Work Profile, showing Compliant in Intune Browser: [fill in your browser + version] Tested across: original Google account binding, and a completely fresh account after a full retire + unbind + reconnect cycle — same result both times Tested across two networks (to rule out local network/firewall interference) — same result on both after resolving an initial ERR_CONNECTION_CLOSED on one networkStep

Downloads folder is redirected to serverdefault save location is set correctlyusers has full rights on folderchanging setting to not prompt for save has no impact

We use Google Chrome on Android Enterprise Fully Managed shared devices. Chrome is required for several business use cases including Chrome Custom Tabs (CCT) authentication flows and PWA/web applications.Our environment follows a shared-device model where associates check devices in and out throughout the day. While Chrome is needed for business workflows, users can sometimes reach the full Chrome browser through links opened from applications, authentication flows, PWAs, or other navigation paths.Unless I'm missing something, I have not found a supported Chrome Enterprise app configuration that allows administrators to disable or hide the Chrome address/search bar (omnibox) on Android managed devices. Current options appear to be URL allowlists and blocklists. The challenge with URL-based controls is that they can become difficult to maintain at scale. Business applications often introduce new URLs, redirects, and endpoints over time, which can create ongoing administrative overhead a

Hello, We force users to change regularly the device passcode and I’m getting a request from the support because they receive lot of calls from users that don’t understand what happens. USers are telling the device is blocked on a screen with passcode menus and that they can’t escape it. Some are also wiping the device to resolve the issue …Even if they receive the emails telling them they’ll need to change the device passcode, if they don’t change it, when it expires they are getting a notification that displays less than 1 second and then are locked on the screen to set a pincode / passcode. Question 1 : Are we alone to get this user misunderstanding ?Question 2 : Would it be possible to set a custom message that we would push to help users understanding that their code has expired and that they need to change it ? Best regards

Hello,I took over an IT department with numerous company owned phones.  The previous IT department did not use an MDM and did not keep track of login information for the phones.  They would create a new gmail account for each phone and allow the end user to create their own PIN.  I need to access these phones and put them on the MDM. Thank You, Jason

I am the founder and CEO of EMMI Technologies. For more than ten days, we have been unable to access the Google Play Console controlling our Android healthcare applications.Existing case 3-6206000041891 remains unresolved. Google Workspace Support redirects us to Google Play Support, while Google Play Support redirects us back to Workspace. We cannot access either the Workspace Admin Console or the Play Console.We completed Google’s requested ownership verification, including domain verification through DNS. Support then suggested transferring the applications to another developer account but instructed us to perform the transfer ourselves, despite our inability to access the existing account.Our Android customers urgently require support and application updates that we cannot provide. Our iOS customers continue receiving our improvements because our Apple developer access remains operational.Has anyone found a way to reach a senior Google Play account-access specialist who can take ow