Forum Discussion
Yunchuan
10 months agoLevel 2.0: Eclair
(COPE) Hide app in work profile
Hello, I have a small case I'd like to submit to the community for help please. A customer use Mobile Iron, and use Zero Touch to enroll our Android 14 products. In their DPC extras, they enabled...
Alex_Muc
10 months agoLevel 3.0: Honeycomb
Hm, that could be a bug in the newer model. It doesn't seem to be due to the configuration and we don't have any problems with Android 14.
Have you ever requested a bug report / verbose logcat logs from the customer? Ideally, you might see errors there. The policy controller triggers the action and the system gradually works through the necessary steps. Maybe an error occurs during a single action, as a result of which the app remains visible in the launcher. But that's just a guess for now.
For example, these are two of many pieces of information when Google Meet is deactivated in the Work Profile (=userId 10):
02-28 12:18:37.159 1167 31382 I PackageManager: setApplicationHiddenSettingAsUser, packageName: com.google.android.apps.tachyon, userId: 10, hidden: false, callingUid: 1000, callingPackage: system
02-28 12:18:40.827 1167 1367 I SettingsProvider: onPackageRemoved (userId 10) PackageName = com.google.android.apps.tachyon
Yunchuan
10 months agoLevel 2.0: Eclair
Thanks Alex, will do further testing, we have only verified with the test DPC that the API was working fine
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