Forum Discussion
Google Deleted Account that Links Managed Play Store
Hello bogdanhandaric,
Nice to meet you. I'm sorry to hear this has happened to your account. It's likely that you will need to rebind a new Google gmail to your enterprise/organisation. Have you seen this community guide: here with a few pointers on what to do.
Do keep me posted if you can on how you get on and if you have any additional questions.
Thanks,
Lizzie
Hello Lizzie !
Nice to meet you too! I opened a ticket to Microsoft but they say "We never created ticket directly to Google before for Google account migrating, actually we are not allowed to create any ticket." and suggested i try opening a ticket to google myself. I didn't find any way to contact directly, and I am hoping you can provide me a way to do this. Can you help me please?
Thank you,
Bogdan
Thanks bogdanhandaric for your update. Sorry to hear about this. I've just sent you a direct message via your Community inbox (the little envelope in the top right corner of the community) to get some more details.
Hope to speak with you soon.
Lizzie
Hello again, Lizzie ! We still haven't solved this problem, as we waited till now for Microsoft do make the changes. The account seems to have been changed, but now we cannot install any apps after enrolling an device. Can you do anything on your side or guide me what i should do?
Hello bogdanhandaric,
Sorry to hear this is still causing problems. If everything is working, it occurred to me that perhaps you need to accept the Terms of Service with your new associated account at: https://play.google.com/work
Would you mind checking for me and letting me know how you get on? My fingers and toes are crossed. 🤞
Thanks,
Lizzie
