Forum Discussion
Issues Intune and okta enrollment
Hi all,
I could use some help or guidance from someone who has experience with using Okta as IDP and Intune as MDM.
The problem:
When going trough enrollment (COPE), the Intune login page shows up. When entering the email, it forwards to Okta as it should. But after verifying with Okta, you should get back to a Microsoft confirmation but instead it shows a page not found error.
It used to work, nothing has changed as far as we know and the issue is present on devices ranging from Android 13 to 15, different brands but mostly Samsung.
Apple and Windows enrollment work as expected, no issues there.
I can't find any related logging details in Intune and lack the knowledge of Okta (will add a support ticket there as well). So i'm kind of lost as to what is happening.
Where do I need to look for the return URL for example? There are multiple Azure enterprise apps but i'm not sure which one to check and don't want to mess to much with this.
Thanks!
3 Replies
Hey, even Im not using Octa or even Intune, was it working at some point and just stopped or do you wanted now just add Android devices as well?
I see something about an Octa app Octa Mobile or Octa Verify in several documentations needed to be installed but I guess you do this already?
Do you have a link to the article that you got the screenshot from? I'm not entirely sure we need this, since that app will most likely not be installed during enrollment. I've never heard of enrollment requiring an app with Intune enrollment.
And besides Knox Mobile Enrollment, there is no way to get an app on a device in that early stage (that i'm aware off).
