Forum Discussion

Level 1.6: Donut

10 months ago

Solved

Managed configuration to Gboard has disappeared from MDM

The ability to apply a managed configuration to Gbaord has disappeared. We think this is due to a recent change to the Gboard app where Google has removed this ability. Environment: MDM...

omnissa workspace one

soti mobicontrol

Lizzie
9 months ago
Hey badams1, AndroidE, mattdermody, Stefano, Magcho, Alex_Muc, Moombas, jeremy, Flaviano, Sulander, Kraeutergarten,

I think we have lift off! 😀 🤞🚀

A fix has just been pushed for this, it could take a few hours to start coming through on your side, I wondered if you could validate and let me know if you see any change please?

Massive thank you for all the feedback you've given this has been really helpful. Looking forward to hearing from you.

Thanks,

Lizzie

[Will mark this as an 'Accepted solution' to highlight this at the top of the topic - but this is still pending validation - please still reply below - thank you]

Lizzie

Google Community Manager

9 months ago

Hey badams1, AndroidE, mattdermody, Stefano, Magcho, Alex_Muc, Moombas, jeremy, Flaviano, Sulander, Kraeutergarten,

I think we have lift off! 😀 🤞🚀

A fix has just been pushed for this, it could take a few hours to start coming through on your side, I wondered if you could validate and let me know if you see any change please?

Massive thank you for all the feedback you've given this has been really helpful. Looking forward to hearing from you.

Thanks,

Lizzie

[Will mark this as an 'Accepted solution' to highlight this at the top of the topic - but this is still pending validation - please still reply below - thank you]

AndroidE
Level 1.5: Cupcake
9 months ago
Our Omnissa/AirWatch Console is reflecting the change. Our app config options appear restored, so it looks like we're good, thanks!
- Lizzie
  Google Community Manager
  9 months ago
  This is excellent to hear, thanks so much for letting me know AndroidE. 🎉
  
  Hope you have a good weekend. 😀
  
  Lizzie
mattdermody
Level 3.0: Honeycomb
9 months ago
Not yet working from SOTI MobiControl. I will check again next week.
- Sulander
  Level 1.5: Cupcake
  9 months ago
  Hi All,
  I had to remove the Gboard app from my SOTI app policy first and then re-add it to get SOTI to recognize the App Config schema again. It's now working without issue and devices are receiving the updated build and config.
  Lizzie Thank you for your help with this.
  Cheers
  - Lizzie
    Google Community Manager
    9 months ago
    Hey mattdermody,
    
    Hope you are doing well. Just wanted to check if this is now showing for you?
    
    Thanks so much,
    
    Lizzie
badams1
Level 1.6: Donut
9 months ago
Yes, also confirming this appears to be sorted for Workspace One UEM.
Thanks so much for following this up Lizzie 🙏
Flaviano
Level 1.5: Cupcake
9 months ago
Hi Lizzie, yes, I can confirm that the issue on Knox Manage has been solved!
Thank you so much!
- Lizzie
  Google Community Manager
  9 months ago
  Fantastic, thanks for confirming this is working now badams1, Flaviano and Sulander. I'm really pleased to hear this is back to normal. 🎉