Forum Discussion
Managed Google Play private app not available on Corporate-owned devices with work profile
hi,
i want to make an update of my initial post, because there are new findings.
a bit late, but we found out that the app developer used the "same" App Identifier, but case-sensitive, so for example:
App 1: com.android.myapp
App 2: com.Android.MyApp
in my point of view, i was thinking google does not allow this, but also on android itself it's possible to install apps side-by-side with that App Identifier like in my example.
It seems, that "Intune App" which is the controller on COPE Devices is not able to handle case-sensitive App Identifier, while "Company Portal App" on BYOD Devices is able to handle this.
On COPE Devices, App 2 is not visible because (i guess) Intune App is thinking that App exists already. Also interesting finding -> if i set in Intune App 2 as "Uninstall" then App 1 will be uninstalled. If i set in Intune App 2 as "Required" then also App 1 will be installed.
I'm quite sure this is a 100% Microsoft (Intune App) issue, but Microsoft Support is telling me, i need to Contact Google Support, because the App is not visible in "Managed Google Play Store".
My Question now is:
Where and how can i contact Google Support regarding Managed Google Play Store?
Thanks.