Forum Discussion
Unexpected error when adding new GZT admins
- 5 months ago
I've asked a member of our Zero-touch team about the error message and the interesting thing is they did actually update the prompt last year based on the community feedback here, to help highlight that the email address isn't a Google account.
This is what the text string should show, when adding an new user:
From the screenshot you have shown here LFagni, it doesn't appear that this showed, so I wonder if you might be able to provide a little more context on how to reproduce this so we can see if something is not quite working as expected? (Or anyone else who may have seen the the error message 'An unexpected error has occurred...')
Thanks so much,
Lizzie
Hi Emilie_B and Flo , this is the error I got:
Anyhow I found the issue, I was trying using a corporate email but no google account was yet created for this address.
We created the Google account for this login and after that I was able to add it to GZT in seconds.
- Moombas5 months agoLevel 4.4: KitKat
Nice you found it already, just wanted to post that here right now XD
The error message in this case is somehow not helping at all, not sure if it can be maybe aligned that at least if no Google account with that mail address can be found a relevant message will be displayed or even before adding those accounts Emilie_B.
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