Forum Discussion
Unexpected error. Please wait for some time and try again.
Hi ronnierodillas ronnierodillas
Our engineering team has been investigating the issues and we believe we have found a fix. Please test again and let us know if you encounter any issues.
Thank you for your feedback Michel and Emilie.
For the background, we are registering our email (google workspace) into Sophos Mobile and we are redirected on that particular site in which we need to put the email address. However, it fails.
I saw a similar issue in the thread above and its quite similar.
Do we have an ongoing issue with Google Workspace like timing out?
Do we need to create google account with the google workspace email address?
Or what do we need to do in our side to further check the issue. We tried different browser and device to configure but same result.
As Emilie suggested, create a ticket with Sophos Mobile to see what they can do on their end and then share the ticket number with Emilie. She is able to escalate things on their end to make sure Sophos and google work together to fix this issue because its something in between both worlds. Same for the other ticket.
I've had good experiences with this procedure, Lizzie helped me with an urgent matter.
Hi ronnierodillas ronnierodillas
Our engineering team has been investigating the issues and we believe we have found a fix. Please test again and let us know if you encounter any issues.
Hi Michael . Thank you so much. I am able to confirm that the issue is now resolved.
If we encounter any further issues, I will share it here in this thread.
Thank you, everyone!
Thank you, Michel !
