Forum Discussion
Zero Touch MDM enrolment not happening on Samsung OS 13 devices
Since today, Our Samsung Galaxy A33 devices in UK are not enrolling to Intune automatically as part of Zero-Touch enrolment. Devices are proceeding with normal setup after connecting to Wi-Fi instead...
I saw this post but unlike this issue our devices are not going through MDM setup. We are not seeing any error messages during enrolment.
Ok, but i think there was another topic somewhere but you already excluded the solution from there (Unassign/re-assign MDM configuration + reenroll).
So, if you tried from an unrestricted Wifi (best for testing is mobile data then) and encunter an issue regarding this, it can be on both sides Google (ZTP) and/or Samsung (device OS). So i recommend to reach out to Samsung as well.
Ensure also that one device gets updated to latest available firmware (they may have fixed that already) and try again.
