Forum Discussion

Johny's avatar
Johny
Level 2.0: Eclair
2 years ago

Android Kiosks mode app restrict the system update installation.

I have an enterprise application with Kiosk mode. Android system update is downloading new android update(Like android 14 pending update) and ready for installation but did not install because my app...
Johny's avatar
Johny
Level 2.0: Eclair
2 years ago

I observe a behaviour of my device, device showing a notification device will automatically update like 12.15. Unfortunately, device not able to auto update and updated the notification with time 12.45 is new update time. Looks like device tries to install because I saw a notification that ready to install. 
Notification Image System notification 

jasonbayton's avatar
jasonbayton
Level 4.0: Ice Cream Sandwich
2 years ago

Indeed that looks like policy isn't applying. Get a bug report please and we can confirm easily. 

  • Johny's avatar
    Johny
    Level 2.0: Eclair
    2 years ago

    How can I make a bug report? jasonbayton 

  • Alex_Muc's avatar
    Alex_Muc
    Level 3.0: Honeycomb
    2 years ago

    For Samsung devices, I can also recommended SysDump if you primarily want to analyze the dumpstate log. 😃

    The content is bit different to the regular bug report, but you can access the dumpstate log even if the developer options are completely blocked.