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FelixLimbacher
Level 1.5: Cupcake
Joined 2 years ago
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Repeating Android Enterprise (COPE) issues with Samsung devices
For years now, we have wanted to enroll our company-owned Samsung smartphones with Google Zero Touch (COPE) and adapt our service to move away from the work profile enrollment via company portal, which is time-consuming for the user. Since we are responsible for several thousand devices, we obviously test extensively and over a long period of time before we actually make a change to the productive service. We are mainly using the A-Series Enterprise models. Unfortunately, for years now, we have been repeatedly encountering problems as soon as there is an OS, MDM or Samsung OneUl update. It now almost feels as if stable operation is not possible with this trio. We've had better experiences with other device manufacturers, but unfortunately we've never had the feeling that we could run a stable productive service. It would be a nerve-wracking experience every time an update was due. Has anyone had similar experiences, or does anyone here use the desired scenario described in a productive service? Cheers Felix879Views0likes1Comment