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HiltiAG
Level 1.6: Donut
Joined 2 years ago
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Wrong customer ID mapped to the zero touch account
We have encountered an issue with our Google Zero Touch Portal where an old customer ID has been incorrectly mapped. This has caused some discrepancies that we need to address promptly. The customer ID in question is no longer in use, and it is critical for our operations to have the correct ID mapped to our portal. We would greatly appreciate your assistance in resolving this matter. Could you please guide us through the process of updating the customer ID on our Google Zero Touch Portal? We are ready to provide any necessary information or documentation to facilitate this change. Thank you for your attention to this matter. We look forward to your prompt support.782Views0likes1CommentUnable to find my customer id after the portal update , nor the configurations or resellers added
Hi Team, We have lost all the devices within the portal, also I could see a different customer id instead of ours and also only One reseller being added, We also do not see our configurations applied. Please get in touch with me via this asap as we have VIP's who would be enrolling phones and we would need this to be fixed asap.740Views0likes1Comment
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