User Profile
TReinhold
Level 1.6: Donut
Joined 2 years ago
User Widgets
Contributions
Re: Configuration missing in ZTP
Hi Lizzie, thanks very much. It seems the problem has been resolved meanwhile. Don't know why I haven't seen this in the first place, but it seems this apparent "search field" is in fact a selection field for the client instance... When I selected this, the missing information was visible again. Sorry for putting this here, but I am glad it is working again now. Thanks for being supportive, this call can be closed from my side. Best regards, Tobias876Views0likes1CommentRe: Configuration missing in ZTP
Hi Lizzie, yes the new portal was already in place for several weeks and it was working well always. Yesterday we created an admin account for a new colleague and right after that, the problem happened. It seems one of the user instances (client ID) got lost.. the reseller can see only one left, but before there were two.. Best regards, Tobias929Views0likes0Commentszero touch portal - instance lost after creation of new admin user
Hi All, yesterday we created an additional admin user for zero touch portal management. Right after, it seems we lost one of our two user instances, now I don't see any more devices, reseller or configurations. Please help, as we are currently not able to see any content in the portal. I hope it is possible to restore. Any help welcome. Many thanks in advance! Best regards, Tobias228Views0likes0CommentsConfiguration missing in ZTP
Hi, I have logged in today to the Google Zero Touch portal and it looks like all configurations, devices and resellers are gone now. This needs to be fixed asap as we are standing close to a mass rollout for which the ZTP was set up and connected to our MDM solutionSolved989Views0likes5Comments
*Note: Only the selected EMM in the 'About' widget above is visible to other community members. Often the response to a question may be dependent on which EMM you use, so this is visible to help with discussions.