Forum Discussion

Krystina's avatar
Krystina
Level 1.5: Cupcake
2 years ago

Google Deleted Account that Links Managed Play Store

Hello all,   We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This h...
Lizzie's avatar
Lizzie
Google Community Manager
2 years ago

Thanks aruppert for your mention. I'm sorry that you are experiencing this with your account. 

 

It's good to hear you have contacted your EMM about this. One thing mentioned above is that to recover the account it has to be less than 30 days. So timing is very important. Do you think your account has been closed less than this? 

 

I'll also send you a direct message here in the community so we can discuss more specifics. 

 

Thanks,

Lizzie

dvespasiano's avatar
dvespasiano
Level 1.5: Cupcake
2 years ago

Hi Lizzie , 

 

I had the same problem. Do you know why google delete inactive accounts? What time it needs to google delete one account?

Some of mine were deleted with 30 days inactive. 

Asking because, guys here don't found this rule on documentation.