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khaled's avatar
khaled
Level 1.5: Cupcake
2 months ago
Solved

Help Needed: Re-registering MDM After Already Signed Up Error

Hello Android Enterprise Community, I’m trying to set up my MDM, but I keep encountering the following error: "Someone at testmdm.xyz has already signed up." I have previously attempted to remove ...
  • jasonbayton's avatar
    2 months ago

    Sorry for the late response khaled​ , the notification system here is very unhelpful and I miss pings constantly. 

     

    The issue you're facing - from the looks of things - stems from the Google account you're using to bind Android Enterprise with the managed Google domain. You need a Super Admin account on the Workspace side, otherwise you run into issues like this.

     

    Is there any chance you recall what the super admin account was from the earlier setup? If so, that should sort you. If not.. it'll probably need escalation.