Forum Discussion
Help Needed: Re-registering MDM After Already Signed Up Error
- 2 months ago
Sorry for the late response khaled , the notification system here is very unhelpful and I miss pings constantly.
The issue you're facing - from the looks of things - stems from the Google account you're using to bind Android Enterprise with the managed Google domain. You need a Super Admin account on the Workspace side, otherwise you run into issues like this.
Is there any chance you recall what the super admin account was from the earlier setup? If so, that should sort you. If not.. it'll probably need escalation.
Sorry for the late response khaled , the notification system here is very unhelpful and I miss pings constantly.
The issue you're facing - from the looks of things - stems from the Google account you're using to bind Android Enterprise with the managed Google domain. You need a Super Admin account on the Workspace side, otherwise you run into issues like this.
Is there any chance you recall what the super admin account was from the earlier setup? If so, that should sort you. If not.. it'll probably need escalation.