Forum Discussion

LFagni's avatar
LFagni
Level 2.0: Eclair
2 months ago

Unexpected error when adding new GZT admins

Hello people,   I'm trying to add new admins in our GZT environment, but looks like something is not working... Nothing really I can fail doing that, I'm an owner and the only fields I've ...
LFagni's avatar
LFagni
Level 2.0: Eclair
2 months ago

Hi Emilie_B and Flo , this is the error I got:

Anyhow I found the issue, I was trying using a corporate email but no google account was yet created for this address.

We created the Google account for this login and after that I was able to add it to GZT in seconds.

Moombas's avatar
Moombas
Level 4.1: Jelly Bean
2 months ago

Nice you found it already, just wanted to post that here right now XD

The error message in this case is somehow not helping at all, not sure if it can be maybe aligned that at least if no Google account with that mail address can be found a relevant message will be displayed or even before adding those accounts Emilie_B.