Forum Discussion

Johny's avatar
Johny
Level 2.0: Eclair
2 years ago
Solved

Google System updates not working on Enterprise devices

Application device policy is set Automatic update but did not instal the system update automatically. Seems like that system update is downloading but not processing for the installation. As my app i...
  • Moombas's avatar
    Moombas
    2 years ago

    I fully agree. 

Johny's avatar
Johny
Level 2.0: Eclair
2 years ago

I have tried with Windowed also. Doesn't work. System download the update but not able to install automatically.  

jasonbayton's avatar
jasonbayton
Level 4.0: Ice Cream Sandwich
2 years ago

Just to clarify are you talking about OEM system updates or Google (play) system updates? The latter it is expected and is reasonably new behaviour, the former would need logs to understand what's not working properly

  • Johny's avatar
    Johny
    Level 2.0: Eclair
    2 years ago

    I am looking for Android system update like Android 13 has released for Android 12 devices. I can see from the settings that system update is ready to download and install. [installation process should work as automatic when new release is available]. 

    • jasonbayton's avatar
      jasonbayton
      Level 4.0: Ice Cream Sandwich
      2 years ago

      Ok then yeah debug logs - a bug report - would offer some insight into what's going on. 

      • Moombas's avatar
        Moombas
        Level 4.1: Jelly Bean
        2 years ago

        We also see that our devices connected via mobile data also doesn't do an update.

        Have you tried that connected to a Wifi?