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CuriousNE
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Joined 2 years ago
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Re: Not all devices in Zero Touch Portal are forcing a fully managed profile.
I have not contacted Microsoft yet as the devices are not reaching intune. The device is in Zero Touch. It does have internet connection - I've attempted using wifi and using the mobile data, both get the same result. It prompts for a work profile to be set up. I have tried to setting it to use the configuration as well as setting the configuration to None - behavior is the same. I've contacted the vendor to see if it has something to do with the way they are adding them to Zero Touch. Currently still waiting for a response from them.918Views0likes1CommentNot all devices in Zero Touch Portal are forcing a fully managed profile.
We have Zero Touch and use Intune. We do not have Intune linked to Zero Touch. We created a configuration in Zero Touch. The devices should enroll as fully managed. Several devices are successfully enrolling as fully managed however, some are being prompted to set up a work profile rather than enroll as fully managed. It doesn't seem to be consistent as to make, model or OS version. All of the devices below are in Zero Touch and should have been enrolled as fully managed. They all point to the same configuration in Zero Touch. Also, some devices prompt for work profile setup but then only go so far before endinto a screen that says the device cannot be setup. Any insight or advice would be appreciated. Thank you, Nancy