soti mobicontrol
4 TopicsManaged configuration to Gboard has disappeared from MDM
The ability to apply a managed configuration to Gbaord has disappeared. We think this is due to a recent change to the Gboard app where Google has removed this ability. Environment: MDM = Omnissa Workspace One UEM (we are also hearing reports of this impacting SOTI customers as well) Rugged Zebra Mobile devices, majority running either A11 or A13 Leads: Managed App configs are still present on Chrome & ServiceNow Now Agent, hence why we believe this is not an MDM Console issue. We have escalated to Omnissa support anyway, who have in turn escalated to Google. Is anyone else seeing this issue?Solved623Views3likes24Comments"This item isn't available in your country" showing on isolated apps on isolated devices.
All of a sudden I'm having issues installing apps through Managed Play on isolated devices. When navigating to the app directly I can see "This item isn't available in your country." The devices are in the US. Location services confirms this, the external device IP is also US based as well. I have cleared cache and app storage of Google Play and Google Play Services. I have upgraded Google Play Services. The devices are fully managed with manage service accounts. I have reset the account assigned to the device. I have tried to set the Country manually in Google Play setting but am unable to do so. It does not show a current country. I also see an option for "Switch to the United States Play Store" but tapping on it doesn't do anything. Any ideas or suggestions here?35Views0likes3CommentsGoogle services
We have a cloud customer on SoTI mobicontrol who wants to block all outbound traffic in their firewall and only allow what is strictly required. I’ve provided the customer with the official system requirements for SOTI MobiControl and Android Enterprise. However, the customer is only familiar with managing Apple devices and is looking to open the absolute minimum necessary for Android Enterprise to function — particularly avoiding wildcard domains (*) where possible. Can anyone help clarify which Android Enterprise network requirements are actually essential, especially when it comes to Google services, and which ones we can safely leave out? No file sharings, and remote control will be allowed by the customer.44Views0likes1CommentDistribute apps with existing package names via Managed Google Play / MDM
Hi, in general, Android Enterprise devices are always getting the latest version of an app that is available via Managed Google Play. But, there are some edge cases like: older version needed (example: Citrix Workspace app deprecated app for Android 11 and below, might be problematic for special devices like handheld-scanners) beta tests (example: Microsoft Teams, would be awesome to provide this inside the Work profile) In both cases you are receiving APKs from the vendors. For Citrix Workspace they are available here: Download Earlier Versions of Workspace app for Android - Citrix I've tried to discover possibilities to publish them via Intune (should be equal for other MDMs): Private App in Managed Google Play Problems: Package Name not unique: The package name com.citrix.Receiver is already used by another application. APK too big. Limit of 100 MB Distribute app via Google Play Console / Developer private app scoped to Org. ID but, same problems as on Managed Google Play Change package name to something like "com.citrix.Receiver.contoso" tested with: https://apktool.org/ upload: package name now OK, but signature invalid "APK signature is invalid or does not exist. Error from apksigner: string_arg: "ERROR: JAR_SIG_NO_MANIFEST: Missing META-INF/MANIFEST.MF" Did I oversee something? Asking the vendors to build a custom app with own bundle name isn't feasible. Is there no way to publish such apps via MDM to Android Enterprise devices?Solved3.2KViews1like2Comments