Android Enterprise General Discussions

Hi all, Been dealing with this issue for Android devices. We're implementing EAP-TLS for an enterprise wifi. Devices are connected to the network. But one thing that brought attention to us is how the android devices keeps on re-enabling the auto connect setting on a device level. That means, devices will auto join the network even without user's consent. We tried using the built-in template in intune but the option there for Connect automatically is not given. We pulled the diagnostics logs from company portal app and we can see that the wifi profile is actually set to <connectionMode>manual</connectionMode>.  We also tried creating a custom wifi profile, uploaded the xml with <connectionMode>manual</connectionMode> but the device keeps re-enabling the auto connect setting.  I'm 100% sure this is not an intune issue because the profiles are pulled down with the correct parameters to set connection mode to manual but

Dear all,Since three weeks ago we noticed issue to deploy basic Configuration profiles (WiFi) into devices (MDM is Intune). Problem ONLY occurs with newly enrolled COPE devices running on Android 15. So we think it's Android 15 (Google) issue on COPE enrolled devices because all the other scenarios working fine:BYOD enrolled devices get WiFi profiles successfully deployed to device (Android 14/15)COPE enrolled devices get WiFi profiles successfully deployed to device (Android 14)COPE enrolled devices do NOT get WiFi profiles successfully deployed to device (Android 15)Anyone else noticed the same/similar issue with Configuration profiles with Android 15 clients? Best RegardsJarmo

We need to know if its possible to enrollment devices like galaxy watch 7 / 6 or any other watch device with Wear OS with zero touch solution,  to use MDM solution like Knox Manage or other. Tha main questions is zero touch support Wear OS to made enrollment?

I'm hoping someone can help, as I'm at a complete loss. I am the sole owner and operator for my newly formed design company, bought a new Moto G Play and created a new email for it. After some fiddling, though, I saw that it had Moto Device Management installed already, but asks for a code from my administrator... Again, it's only me and everything is brand new, but even Google won't let me sign up for an enterprise account, saying to talk to my admin. I've factory reset, yet the problem persists and strange apps/functions are happening with the phone, as if someone else is "managing" my company device already. I've scoured forums, FAQs and articles to no avail; in fact, learning of the capabilities, I'm quite worried. Luckily, I noticed it before putting anything besides that new email on it, but it's obviously compromised by someone else - there are many, many system apps now on it that aren't from the play store, nor came with the phone initially. What can I do? Any help is app

Hello, I have a client who would like to deploy applications while hiding them directly from the Google Play Store. The customer is on the EMM solution "Ivanti Neurons for MDM (formerly MobileIron Cloud)Ivanti has made an option available to hide applications but this only allows applications to be hidden on Ivanti's own application store (and not on the Google Play Store). Do you know if there is an option outside of the EMM console (e.g. via play.google.com/work) to deploy an app to a user but while hiding it on the client's private Google Play Store ?

I have an app that I designed private for my company .... which gets permissions imei android ID block the use of factory restore unlock OEM unlock lock and unlock screen kiosk mode , and I install it by adb command and work perfect with all devices I have more than 170 devices made in this way and takes a lot of time , I would like to provision my app and placed as device owner through the QR the problem is that I do not know how to do it correctly try many things I saw on the internet , like for example the signed app get the sha256 from the apk and pass it to base64 make the json but I don't understand if I have to configure something else in the app for the provisioning I tried to scan a generated qr with everything correct and it didn't work it says contact your IT support for more information if someone can guide me it would be great, android 12+a friend sent me some java and kt files for provisioning that worked for him, but for my app it doesn't work.my app has no icon because

Hi all and thanks for your help in advance We purchased new Samsung devices from our reseller and the devices showed up in ZT, I removed the Enterprise default profile and setup few custom profiles (Microsoft Intune). and I set one of the custom profiles to be set as the default profile for new devices. The issue is that the device we purchased got assigned "Enterprise Default Profile" by default which already been removed!Is there any way to force new devices no to get the "Enterprise Default Profile" by default? the profile already gone

Hi i´m looking for an option to disable/clear the Advertising-ID (AD-ID) on a fully managed Device, i found the KBhttps://support.google.com/googleplay/android-developer/answer/6048248?hl=enIs there any option to remove or clear the AD-ID from EMM/MDM side without a User action? and is there any more detail information how AD-ID is working on an managed Device? Appreciate your feedbackBjoern     

I work in a large organization where many systems and configurations were established before I took over my current role. Currently, I am working on integrating Microsoft Intune as our Mobile Management Solution (MMS) for 300+ Android devices. These devices will be configured in Kiosk mode and will not have individual user assignments.While managing applications in the embedded Google Play Store (iFrame) within Intune, I am unable to view applications shared with our organization’s Google Organization ID. The integration between Intune and Google Play appears to have already been completed, but I do not have access to the account associated with this setup.I suspect the issue might be related to one of the following:My account is not added under the Google Organization ID.There is a missing connection or configuration preventing proper access.Has anyone encountered a similar issue? If so, I would appreciate any insights or guidance on resolving this.

Hi everyone, I just want to share the current situation we are leaving in my company and that could be interesting for other Android customers as well. With the Android security update released in May 2023, Google has changed some requirements to connect on a corporate Wifi. The "domain" value has now to be filled in the Wifi profile that is pushed on the device, otherwise the profile will not install on the device and the wifi connection will fail: https://developer.android.com/guide/topics/connectivity/wifi-suggest  "The framework enforces security requirements on TLS-based Enterprise suggestions (EAP-TLS, EAP-TTLS, and EAP-PEAP); suggestions to such networks must set a Root CA certificate and a server domain name." This change was not communicated to our EMM vendor or to us and we started to have a lot of device that were impacted. Moreover our EMM vendor was not supporting this additional parameter in the console UI and we are in the way to upgrad

Does anyone know of any Android phones or tablets that have a magnetic stripe card reader built into it?

To the Esteemed Android Developer Community,I am seeking your expert advice to understand whether my task is feasible on the Android platform. I aim to implement the following functionality:Task Description:Objective:I want to create an Android app that plays a pre-recorded voice message during a phone call.The app will:Automatically answer an incoming call when it is ON.Play a pre-recorded audio file stored on the user's phone (recorded by the user).Audio Content: “I am busy right now, call back after some time.”Disconnect the call after playing the message.Usage Scenario:This feature will be used only when the app is ON.It is intended for times when the user is busy and wants to inform the caller without manually attending the call.Key Requirements:Detect and answer incoming calls automatically.Play the recorded voice message to the caller.Ensure the caller hears the message clearly on their end.Disconnect the call programmatically after the message is played.Questions for the Commun

In Kiosk Mode on the Samsung Galaxy Active 5 tablet, holding the side button currently activates Bixby, even though Bixby has been disabled. The expected behavior is for holding the side button to open the Power Off menu, as it does in normal usage. Are there any settings or configurations that can bypass this behavior and allow the side button to open the Power Off menu directly while in Kiosk Mode?

Hello, I am utilizing the QR provisioning method to install an APK that utilizes the DeviceAdminReceive subclass. I was able to get it working on Android 10 tablets, but now I am running into the "Can't set up device \n Contact your IT admin for help" issue for Android 13 tablets. I am using the same payload for both Android versions. My current payload looks something like this:{"android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.example/.DeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_CHECKSUM": "<checksum>", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "<s3-bucket-url>", "android.app.extra.PROVISIONING_SKIP_ENCRYPTION": false,"android.app.extra.PROVISIONING_WIFI_SSID": "<ssid>","android.app.extra.PROVISIONING_WIFI_PASSWORD": "<password>", "android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE": "WPA" }I have looked through this forum and have attempted to add the additional fields below (t

I have an managed app on one Google Play Organization account, and want to transfer the app to a second Organization account. Is that possible? 

We're running into a wall with the Playstore verification.  Got the DUNS OK, email is OK, phone number is not. The main number we need to list is the corporate #. This is an IVR.  Which Google seems to get stuck on - it cannot dial extentions it seems (not permitted in the data entry field), so no verification. Reached out to support, who basically said "we can't help". Beyond putting in some discarded number, how does one get an actual company number into this field?  I'm all for transparency, etc. but the way this is implemented is just... crazy. J

Hello Community!We have a business critical app delivered to us from the developer in Google play closed tracks.When a new version is released, the developer creates a new track for us giving us full control of when we test it and to what assignment group we want it to be installed. When we are satisfied with our testing we assign the lates track to our production devices.I recently got the question if Closed tracks is not just for testing apps, and not to be used for production as we do.I would like your help to elaborate on this. Does anyone use Closed tracks the same way as wee do? Do you see any downsides or risks by managing apps this way?Thanks for your feedback!//N

I want some suggestions on how to manage applications in our workplace.  We purchased an Android app for our employees to work in the warehouse. The vendor provides two methods of getting the app to our devices. One is to download it directly from the Play Store, and the other is from the vendor's website. When something is broken, the vendor will roll back by uploading the new version of the app to the Play Store if the problem is informed on time. Sometimes, we have to go to the download site to download the previous version to solve the immediate issue due to the time zone difference.  There, we want to manage the app using Intune. We want to deploy the apk directly to the device using Line Of Business. However, it only works if we enrolled devices using Device Administrator.  Unfortunately, it is impossible now since Intune has stopped supporting this enrollment type.  If we use the Play Stores managed private app to upload the apk, it would

Hello all,   We are pleased to share with you some insights and achievements of our mobile only strategy. But first, I am really not sure sure you have heard about Thales !       Thales’s mission is to empower customers to face their decisive moments with confidence. Some key figures and core business below :       What is our main idea ?Android devices are enough mature to start creating a working environment in Mobile Only strategy which means replacing PCs when they are not relevant.Which leads to:- Increased end users productivity- Reduced business and IT costs- Reduced carbon footprint- Better attractiveness and digital modernity for end users   What we have achieved since 2021? The 1st step of this long journey - An agile project method focusing on the end user, really- A configuration designed, built and maintained WITH security officers from day 1.- An end-to-end solution imagined for the last step.- A 1st macro use case  &nb

Next year will mark 20 years since Google’s acquisition of Android Inc., arguably one of the most transformative decisions of the modern era for the development of mobile and enterprise mobility. Without Android, not only would none of us be here to read this week’s Community Festival content (it’s been fantastic!), but the mobile landscape and pace of innovation could have been vastly different (where would Apple get their features!? 😉). It goes without saying the careers of many of us would likely have taken completely different paths, as well.   I’d still probably be doing disaster recovery 🙃   Android has changed a lot over the last 20 years. What was originally an OS created for cameras before launching on phones with physical keyboards and trackballs, such as my first Android phone here, the HTC Dream, has grown immeasurably to get to where we are today.   Some of today’s workforce may not even remember Device Administrator management, nevermind th

Hello everyone!   In late summer, I went on vacation to the USA and visited a few theme parks. To prepare for my vacation, I read up on the rules of etiquette in the USA so that I wouldn't stand out as a tourist and wouldn't put my foot in my mouth. As a European, I was totally surprised by one topic because I had never heard of it before: "Green Bubble vs. Blue Bubble"While SMS plays at most a role in two-factor authentication in my environment, it is still widely used worldwide. A little bit of history from the last 30 years The first concept for SMS (Short Message Service) was drafted in 1985. This concept already had a limit of 160 characters per message. It was assumed that people would not usually use more characters in a fax or postcard, which meant that the 160 characters were completely sufficient for the service. After the first SMS with “Merry Christmas” from Neil Papworth to Vodafone manager Richard Jarvis on December 3, 1992, SMS was commercially launched in Germany

Dear Community Members,We are considering registering to be a Google Partner. After submitting our application, we were declined without specific reasons. Are there any instructions on Google Partner requirements that we could follow?Any help would be appreciated.

we are asked to verify our google developer accounts on the console. however, when trying to do so, our DUNS number was not working. we know it's the correct number as it's used in a different portal.

I own a Motorola smartphone outright I paid for it myself it's not a corporate device no one other than I own it yet I find that there are some actions I can't do and Android tells me "by work policy"   This is **bleep**. How do I get rid of all corporate policy?    

Hi,I’m seeking assistance regarding the process for achieving Android Enterprise Recommended (AER) certification for our company's hardware devices. Specifically, I’d like to understand:The detailed procedure for applying and meeting the AER certification criteria.The associated costs, including any ongoing fees for maintaining compliance.How to initiate communication with the Android Enterprise team if further clarification is needed. I have sent few enquiries via the official contact form, but it seems no response. If anyone has successfully navigated this process recently or knows of alternative ways to engage with Google’s Android Enterprise team, I’d greatly appreciate your insights.Thank you in advance for your guidance and support!